Ryanair Refunds - Coronavirus discussion in Albatera: Covid-19 news and updates - Albatera forum - Costa Blanca forum in the Alicante province of Spain
James Spanish School
Thy Will Be Done
Gran Alacant Insurances
Costa Blanca Building Specialists
Car Key Solutions
Blacktower Financial Management
Espana Dream Properties
ASSSA Insurance
AA Free English TV
Expat Services
Airport Service Taxi Mil Palmeras  Torre de la Horadada
Jennifer Cunningham Insurances SL
interior building work
Gentlevan Removals

Join the Albatera forum

Join the Albatera forumMy name's Alex and this is my website all about Albatera in Spain. Register now for free to talk about Coronavirus discussion in Albatera: Covid-19 news and updates and much more!

Ryanair Refunds

Posted: Sat Mar 21, 2020 8:55am
44 replies1542 views17 members subscribed
Cheryl

Cheryl

Legendary helpful member

Posts: 2973

3533 helpful points

Location: Albatera

Joined: 8 Jun 2017

OK, hands up, I've been trying to get a refund for my cancelled Ryanair flight through "My Booking" via their website and getting nowhere fast. Then I went back to the cancellation e-mail they sent me and read it properly!!!!
If you use the link they give in this e-mail it takes you straight to a form which takes 2 minutes to fill in and Hey Presto, refund on the way.

Kenneth1

Posted: Sat Mar 21, 2020 9:17am

Kenneth1

Very helpful member

Posts: 824

883 helpful points

Location: La Marina

Joined: 3 Feb 2017

Posted: Sat Mar 21, 2020 9:17am

Cheryl wrote on Sat Mar 21, 2020 8:55am:

OK, hands up, I've been trying to get a refund for my cancelled Ryanair flight through "My Booking" via their website and getting nowhere fast. Then I went back to the cancellation e-mail they sent me and read it properly!!!!
If you use the link they give in this e-mail it takes you straight t...

...o a form which takes 2 minutes to fill in and Hey Presto, refund on the way.

At last, someone who actually reads their mails. Hope all the others on here do the same before they start complaining. 

BerylLFC

Posted: Sat Mar 21, 2020 12:35pm

BerylLFC

Helpful member

Posts: 148

89 helpful points

Joined: 11 Jan 2017

Posted: Sat Mar 21, 2020 12:35pm

I got to the form but several times it told me wrong ref no, it was correct so persevered eventually able to do it and got refund confirmation so sadly no visit from one of our granddaughters 😢

Maryg

Posted: Sat Mar 21, 2020 12:53pm

Posts: 20

10 helpful points

Location: Playa Flamenca

Joined: 22 Mar 2018

Posted: Sat Mar 21, 2020 12:53pm

Hi Cheryl

I WAS using the email from Ryanair as you say to try and get the refund ( Not on the manage my bookings)

after reading your message just now, I tried it again and it worked!  . It might have been the volume of traffic that was the problem-

delighted

SteveL

Posted: Sat Mar 21, 2020 2:56pm

Posts: 8

4 helpful points

Location: La Mata

Joined: 15 Mar 2020

Posted: Sat Mar 21, 2020 2:56pm

A useful bit of information... thank you

Their website has Been less than helpful and often unavailable 

An additional bit of info is that when you select change flight... just to find out your options.. whatever flight you select it’s unavailable until May... do not select a date 

I did and it automatically cancelled my flight so no refund and an automated change of date... I was just looking and came out of the app ... it changed the flight without my confirmation.. be warned 

Advertisement - posts continue below

Sally53

Posted: Sun Mar 22, 2020 10:11pm

Posts: 6

4 helpful points

Location: Daya Nueva

Joined: 26 Jun 2019

Posted: Sun Mar 22, 2020 10:11pm

Thank you so much, I have tried about 30 times vis my booking and nearly gave up but hey presto did it your way and the form went straight through. Well done and great information 

TechnoBob

Posted: Mon Mar 23, 2020 9:50am

Posts: 28

13 helpful points

Location: Daya Nueva

Joined: 16 Jan 2018

Posted: Mon Mar 23, 2020 9:50am

Hi All 

Had the same problem as everybody with Ryanair and Easyjet and eventually got to the correct forms.

Finally got home to uk last Thursday after 3 cancelled flights with above airlines after last minute booking with Jet2 who halfway through booking on line raised there price by 50%.

More astonishing was when we got to Alicante Airport there were no queues anywhere and we breezed straight through customs and onto our flight which was Half full!? even though the flight after ours had been cancelled.!?

Still can't get my head around that.

Best of luck to anyone stuck in Spain but after our experience I would recommend turning up at the Airport and personally trying to get a flight there and then rather then waste hours on the internet and phone.

Cheryl

Posted: Mon Mar 23, 2020 10:24am

Cheryl

Original Poster

Legendary helpful member

Posts: 2973

3533 helpful points

Location: Albatera

Joined: 8 Jun 2017

Posted: Mon Mar 23, 2020 10:24am

TechnoBob wrote on Mon Mar 23, 2020 9:50am:

Hi All 

Had the same problem as everybody with Ryanair and Easyjet and eventually got to the correct forms.

Finally got home to uk last Thursday after 3 cancelled flights with above airlines after last minute booking with Jet2 who halfway through booking on line raised there price by 50%.

More astonishing was when we got to Alicante Airport there were no queues anywhere and we breezed straight through customs and onto our flight which was Half full!? even though the flight after ours had been cancelled.!?

Still can't get my head around that.

Best of luck to anyone stuck in Spain but after our experience I would recommend turning up at the Airport and personally trying to get a flight there and then rather then waste hours on the internet and phone.

Glad to hear you got home safely. I think the planes are restricted on the number of passengers they can take to ensure distancing and possibly the airlines are operating on a wing and a prayer at the moment with things changing minute by minute. I agree that it may be better to just go to the airport as some airlines have suggested this themselves.
As for the prices going up during the booking process, the airlines release seats at different prices as they fill up, maybe the first 10 at the lowest price then once those have gone the next so many become available at a higher price, then the next etc. It is almost certain that you were not the only one trying to book that same flight its just that someone beat you to the lower priced seats.

ldp

Posted: Tue Mar 24, 2020 9:34am

ldp

Helpful member

Posts: 297

198 helpful points

Location: Torrevieja

Joined: 30 Aug 2015

Posted: Tue Mar 24, 2020 9:34am

We had e-mail from Easyjet yesterday.

We have a flight booked with them in June for a visit to UK.

Other leg of trip is with Ryanair.

Easyjet offered change of flight with no fee if we choose to change.

Hanging on for now..........

tigerfeet

Posted: Tue Mar 24, 2020 2:10pm

Posts: 99

25 helpful points

Location: Rojales

Joined: 16 Apr 2017

Posted: Tue Mar 24, 2020 2:10pm

ldp wrote on Tue Mar 24, 2020 9:34am:

We had e-mail from Easyjet yesterday.

We have a flight booked with them in June for a visit to UK.

Other leg of trip is with Ryanair.

Easyjet offered change of flight with no fee if we choose to change.

Hanging on for now..........

I was due to fly 24th April with EasyJet for the London Marathon obviously not going and not re booked hopefully i get a refund. 

Sign up for free or login to reply to this topic

Want to reply to this topic? Login or register for free to post your message:

Find more Coronavirus discussion topics from a particular area:


Register for free!

Login to your account

James Spanish School
Thy Will Be Done
Gran Alacant Insurances
Costa Blanca Building Specialists
Car Key Solutions
Blacktower Financial Management
Espana Dream Properties
ASSSA Insurance
AA Free English TV
Expat Services
Airport Service Taxi Mil Palmeras  Torre de la Horadada
Jennifer Cunningham Insurances SL
interior building work
Gentlevan Removals
Advertise your business here
Advertise your property
Help with my computer