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Ryanair

Posted: Wed Apr 29, 2020 10:47am
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julietony

julietony

Helpful member

Posts: 290

146 helpful points

Location: Algorfa

Joined: 30 Mar 2018

I have now received a further email from Ryanair which makes makes it all a little bit clearer, although not really any better!

I had seen posts from people saying do not 'accept' your voucher if you actually require a refund, but the 'voucher' I had received wasnt such at all, just a code number in the main text of the email. 

However now I have another email asking me to 'click here' to accept the voucher, if I do not use the voucher before the expiry date (its valid for a year) I will receive a full cash refund.  

It doesnt tell me what will happen if I dont accept the voucher, but for now I am not planning to find out, hopefully a further solution will be found.  I have also put in a claim to my mastercard credit card citing section 75, which from google searches appeared to show that this would be accepted.

Julie 

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Airport Service Taxi Mil Palmeras  Torre de la Horadada
ASSSA Insurance
Costa Blanca Building Specialists
interior building work
Jennifer Cunningham Insurances SL
Thy Will Be Done
AA Free English TV
Car Key Solutions
Expat Services
Gran Alacant Insurances
James Spanish School
Gentlevan Removals
Espana Dream Properties
Blacktower Financial Management
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