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Email problem

Posted: Fri Aug 17, 2018 6:09pm
7 replies123 views4 members subscribed
Magpiemother

Posts: 77

17 helpful points

Location: La Mata

Joined: 24 Jul 2018

Can you please explain why my emails from the site are just pages and pages of gobbaldegook? Thank You.

jimtaylor

Posted: Sat Aug 18, 2018 5:19am

jimtaylor

Legendary helpful member

Posts: 5612

8738 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Sat Aug 18, 2018 5:19am

I'd first try using another device or computer to rule out the possibility that it might be something to do with the settings on your machine. Then report the problem by PM to Alex. He's Jan's son and is the IT guru for the forum:

https://www.costablancaforum.com/profile/?id=1

Sharon250

Posted: Sat Aug 18, 2018 10:44am

Posts: 11

3 helpful points

Location: Villamartin

Joined: 10 Mar 2018

Posted: Sat Aug 18, 2018 10:44am

Magpiemother wrote on Fri Aug 17, 2018 6:09pm:

Can you please explain why my emails from the site are just pages and pages of gobbaldegook? Thank You.

Hi there are you clicking on each highlighted topic that is in blue, otherwise you are just scrolling through the posts without opening them 

Alex

Posted: Mon Aug 20, 2018 6:28pm

Alex

Admin

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Posts: 5578

1616 helpful points

Location: Rojales

Joined: 16 Jan 2015

Posted: Mon Aug 20, 2018 6:28pm

Magpiemother wrote on Fri Aug 17, 2018 6:09pm:

Can you please explain why my emails from the site are just pages and pages of gobbaldegook? Thank You.

Hi there, it might be that your email program is set to "plain text". Do any other emails from other websites do the same?


Got computer or phone problems? I can try to help you. Visit NeedHelpWithMyComputer.com

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Magpiemother

Posted: Tue Aug 21, 2018 4:21pm

Magpiemother

Original Poster

Posts: 77

17 helpful points

Location: La Mata

Joined: 24 Jul 2018

Posted: Tue Aug 21, 2018 4:21pm

Hi Alex.  Manythanks for replying to this. Other emails apear to be fine. I get their text and pictures etc all fine.  However, when i have an email that has been forwarded to me it has a line of text then a huge space then another líne of text and so on. Not sure if this has anything to do with the problem or something different. I await your comments.

Magpiemother

Posted: Tue Aug 21, 2018 4:25pm

Magpiemother

Original Poster

Posts: 77

17 helpful points

Location: La Mata

Joined: 24 Jul 2018

Posted: Tue Aug 21, 2018 4:25pm

jimtaylor wrote on Sat Aug 18, 2018 5:19am:

I'd first try using another device or computer to rule out the possibility that it might be something to do with the settings on your machine. Then report the problem by PM to Alex. He's Jan's son and is the IT guru for the forum:

https://www.costablancaforum.com/profile/?id=1

Hi Jim  Alex has picked this up and trying to help. Many thanks. 

Magpiemother

Posted: Tue Aug 21, 2018 4:28pm

Magpiemother

Original Poster

Posts: 77

17 helpful points

Location: La Mata

Joined: 24 Jul 2018

Posted: Tue Aug 21, 2018 4:28pm

Sharon250 wrote on Sat Aug 18, 2018 10:44am:

Hi there are you clicking on each highlighted topic that is in blue, otherwise you are just scrolling through the posts without opening them 

Hi Sharon. The emails aré direct from Jan/Alex and he is on The case now.  Thanks for your reply.

Magpiemother

Posted: Mon Sep 3, 2018 3:06pm

Magpiemother

Original Poster

Posts: 77

17 helpful points

Location: La Mata

Joined: 24 Jul 2018

Posted: Mon Sep 3, 2018 3:06pm

Hi All.

Just to say digest emails now arriving in normal format. Guess Alex must have sorted it. But thank you all for your help and advice.👏🏽

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