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FIRST DIRECT BANK

Posted: Sun Aug 1, 2021 1:24pm
7 replies97 views5 members subscribed
wilky39

Posts: 32

38 helpful points

Location: La Zenia

Joined: 23 May 2017

I have been trying for nearly two weeks to telephone First Drect Bank at Leeds on the 0044 113 2345678 number but all I get is their nonsense we are trying to connect you.   I am guessing the call centre staffs are still working from their homes.

I am told it is still possible to contact the Bank via the UK telephone number but when I try it , it is blocked.

Can anyone help or advise me?

erniemossity

Posted: Sun Aug 1, 2021 3:02pm

erniemossity

Helpful member

Posts: 109

104 helpful points

Location: Villamartin

Joined: 18 Jun 2018

Posted: Sun Aug 1, 2021 3:02pm

Have you tried the ‘Lost and stolen’ number and see if they will xfer you?

wilky39

Posted: Sun Aug 1, 2021 3:18pm

wilky39

Original Poster

Posts: 32

38 helpful points

Location: La Zenia

Joined: 23 May 2017

Posted: Sun Aug 1, 2021 3:18pm

erniemossity wrote on Sun Aug 1, 2021 3:02pm:

Have you tried the ‘Lost and stolen’ number and see if they will xfer you?

Do ou know what this number is ?  Grateful for any assistance 

erniemossity

Posted: Sun Aug 1, 2021 3:27pm

erniemossity

Helpful member

Posts: 109

104 helpful points

Location: Villamartin

Joined: 18 Jun 2018

Posted: Sun Aug 1, 2021 3:27pm

wilky39 wrote on Sun Aug 1, 2021 3:18pm:

Do ou know what this number is ?  Grateful for any assistance 

0800 085 2404

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wilky39

Posted: Sun Aug 1, 2021 8:47pm

wilky39

Original Poster

Posts: 32

38 helpful points

Location: La Zenia

Joined: 23 May 2017

Posted: Sun Aug 1, 2021 8:47pm

erniemossity wrote on Sun Aug 1, 2021 3:27pm:

0800 085 2404

Tried it Number is Blocked

Scots Lass

Posted: Mon Aug 2, 2021 7:40am

Posts: 41

19 helpful points

Location: El Campello

Joined: 12 May 2021

Posted: Mon Aug 2, 2021 7:40am

wilky39 wrote on Sun Aug 1, 2021 1:24pm:

I have been trying for nearly two weeks to telephone First Drect Bank at Leeds on the 0044 113 2345678 number but all I get is their nonsense we are trying to connect you.   I am guessing the call centre staffs are still working from their homes.

I am told it is still possible to contact the Bank via the UK telephone number but when I try it , it is blocked....

...

Can anyone help or advise me?

I had to call them a couple times before I came to Spain.  Average time waiting was 15 mins to get through.  I put them on speaker and did some chores to stop me getting frustrated.  I guess if you are patient you will get there in the end. 

ldp

Posted: Mon Aug 2, 2021 9:09am

ldp

Helpful member

Posts: 297

198 helpful points

Location: Torrevieja

Joined: 30 Aug 2015

Posted: Mon Aug 2, 2021 9:09am

You could send them a message, they usually reply qluickly.

Stephanie86

Posted: Mon Aug 2, 2021 1:33pm

Stephanie86

Legendary helpful member

Posts: 2748

2065 helpful points

Location: Lliber

Joined: 4 May 2017

Posted: Mon Aug 2, 2021 1:33pm

Their website seems to say that the easiest way to contact them is via their app or email. And the general banking enquiries section indicates staffing problems.

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