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Water Charges

Posted: Thu Jan 27, 2022 7:01pm
7 replies310 views6 members subscribed
John133

Posts: 15

2 helpful points

Location: Villamartin

Joined: 26 Aug 2021

Hi Everyone 

can you explain the water charges.    We bought mid November and stayed for 1 week and a direct debit went out of 19,95 euros at end of November.  We have not been there since and we turned water off both inside and the mains water outside.  Another direct debit of 95 euros has just gone out today. Am I right in thinking it’s an estimate?  Do they do readings every month or is it a couple of times a year.  I don’t speak Spanish so I can’t really speak to anyone.  Can I have some advice please.  Much appreciated.  Thanks Joun 

craig245t

Posted: Fri Jan 28, 2022 7:47am

craig245t

Very helpful member

Posts: 421

622 helpful points

Location: Playa Flamenca

Joined: 13 Apr 2018

Posted: Fri Jan 28, 2022 7:47am

We're in Playa Flamenca just down the road. 

In Spain you pay fairly high standing charges so will receive a bill even if you use nothing. Our water bill is taken quarterly and is usually around €70 if we have little use and up to €90 if we've been there more. The actual water use only affects the bill by around €20 odd quarterly. 

Remember in Spain, your water bill also includes charges for sewage and rubbish collection which is why your being billed but using little. 

I'd check that when turned off at the meter it is actually OFF. If the valve isn't working or is passing water you'll get bigger bills if you have a leak somewhere. 

John133

Posted: Fri Jan 28, 2022 7:55am

John133

Original Poster

Posts: 15

2 helpful points

Location: Villamartin

Joined: 26 Aug 2021

Posted: Fri Jan 28, 2022 7:55am

craig245t wrote on Fri Jan 28, 2022 7:47am:

We're in Playa Flamenca just down the road. 

In Spain you pay fairly high standing charges so will receive a bill even if you use nothing. Our water bill is taken quarterly and is usually around €70 if we have little use and up to €90 if we've been there more. The actual water use only affects the bill by around €20 odd quarterly.&nbs...

...p;

Remember in Spain, your water bill also includes charges for sewage and rubbish collection which is why your being billed but using little. 

I'd check that when turned off at the meter it is actually OFF. If the valve isn't working or is passing water you'll get bigger bills if you have a leak somewhere. 

Thanks so much for this.  

deirdre42c

Posted: Fri Jan 28, 2022 8:55pm

deirdre42c

Helpful member

Posts: 345

338 helpful points

Location: Villamartin

Joined: 1 Jul 2017

Posted: Fri Jan 28, 2022 8:55pm

Hi john

I’m in villamartin and our bill when here averages at €65 euros every two months so something is not right.

If you know where captain morgans pub is (big green pub on corner on way to San Miguel) the water board have an office in the same building which is open between 3 and 6pm on Tuesdays and Thursdays. Stefani who works there speaks perfect English and is very helpful

Hope this helps

Deirdre

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John133

Posted: Fri Jan 28, 2022 9:15pm

John133

Original Poster

Posts: 15

2 helpful points

Location: Villamartin

Joined: 26 Aug 2021

Posted: Fri Jan 28, 2022 9:15pm

deirdre42c wrote on Fri Jan 28, 2022 8:55pm:

Hi john

I’m in villamartin and our bill when here averages at €65 euros every two months so something is not right.

If you know where captain morgans pub is (big green pub on corner on way to San Miguel) the water board have an office in the same building which is open between 3 and 6pm on Tuesdays and Thursdays. Stefani who works there speaks perfect English and is very helpful

Hope this helps

Deirdre

Thanks so much.  Very confused as we turned water off from mains outside.  95 euros and we have not used the property.  Will go to water board next month.  Thanks John 

craig245t

Posted: Fri Jan 28, 2022 9:25pm

craig245t

Very helpful member

Posts: 421

622 helpful points

Location: Playa Flamenca

Joined: 13 Apr 2018

Posted: Fri Jan 28, 2022 9:25pm

John133 wrote on Fri Jan 28, 2022 9:15pm:

Thanks so much.  Very confused as we turned water off from mains outside.  95 euros and we have not used the property.  Will go to water board next month.  Thanks John 

Also speak to your lawyer. Maybe there's been a debt from the previous owner? 

Steve briggs

Posted: Fri Apr 22, 2022 8:45am

Posts: 2

Location: Villamartin

Joined: 7 Mar 2022

Posted: Fri Apr 22, 2022 8:45am

Hi I’ve a 2 bed 2 bath apartment villa Martin new build been there 4 ‘ 1 weeks at a time We turn the water off in the apartment was billed in 20 Jan €151 and 22 April €111 seems really high 

Cheryl21

Posted: Fri Apr 22, 2022 7:03pm

Cheryl21

Helpful member

Posts: 293

150 helpful points

Location: Punta Prima

Joined: 14 Jul 2018

Posted: Fri Apr 22, 2022 7:03pm

Our 2 bed apartment bill with Hidraqua is about 65€ a quarter. It is our holiday home but the amount never seems to change whether its 4 weeks use or none during the quarter

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