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DWP INFORMATION

Posted: Mon May 10, 2021 10:04am
4 replies152 views3 members subscribed
Val226

Posts: 35

29 helpful points

Location: Oliva

Joined: 10 Apr 2018

Hi everyone, has anyone else noticed the tele number on the letter anouncing increase for this year no longer exsists ?? 

Also if you ring the number we all used to ring 

00441912187777 now has a recorded message, saying to ring between 9.30 and 3.30 english time for payment queries, I will be trying this as I dont believe I have received  minimum  2.5%  as the goverment informed us earlier in the year

Hope you find this helpful

tebo53

Posted: Mon May 10, 2021 10:18am

tebo53

Legendary helpful member

Posts: 4775

4960 helpful points

Location: Benidorm

Joined: 29 May 2018

Posted: Mon May 10, 2021 10:18am

Val226 wrote on Mon May 10, 2021 10:04am:

Hi everyone, has anyone else noticed the tele number on the letter anouncing increase for this year no longer exsists ?? 

Also if you ring the number we all used to ring 

00441912187777 now has a recorded message, saying to ring between 9.30 and 3.30 english time for payment queries, I will be trying this as I dont believe I have received  minimum  2.5%  as the goverment informed us earlier in the year

Hope you find this helpful

"I dont believe I have received  minimum  2.5%  as the goverment informed us earlier in the year"

Hi,

You won't get the full 2.5% until you have a full month. You will get partial payment depending on your payment date. You will get the full percentage on your next payment. 

Steve 

John 52

Posted: Tue May 11, 2021 11:58am

John 52

Very helpful member

Posts: 552

623 helpful points

Location: Villamartin

Joined: 23 Apr 2020

Posted: Tue May 11, 2021 11:58am

tebo53 wrote on Mon May 10, 2021 10:18am:

"I dont believe I have received  minimum  2.5%  as the goverment informed us earlier in the year"

Hi,

You won't get the full 2.5% until you have a full month. You will get partial payment depending on your payment date. You will get the full percentage on your next payment. 

Steve 

I always thought the increase was paid at the start of new tax year ,I think tax year starts on 6 April and as pension paid a week in arrears I expected to recieve thenew rate the week after 6April ,but had to wait until next pay date ,if they are doing that to everyone quite a saving to government 

Geoffro

Posted: Tue May 11, 2021 12:43pm

Geoffro

Helpful member

Posts: 290

186 helpful points

Location: Cabo Roig

Joined: 21 Feb 2019

Posted: Tue May 11, 2021 12:43pm

Bare in mind you only get an increase of 2.5% on your basic pension.  The other parts that go to make up your pension increase by inflation only.  I'm still waiting for my letter.  

tebo53

Posted: Tue May 11, 2021 1:50pm

tebo53

Legendary helpful member

Posts: 4775

4960 helpful points

Location: Benidorm

Joined: 29 May 2018

Posted: Tue May 11, 2021 1:50pm

Geoffro wrote on Tue May 11, 2021 12:43pm:

Bare in mind you only get an increase of 2.5% on your basic pension.  The other parts that go to make up your pension increase by inflation only.  I'm still waiting for my letter.  

If you are on the new pension your actual payment goes up by 2.5% but only after a 'full' month after the increase date.

Steve 

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