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Who is the best internet provider in Catral

Posted: Thu Feb 15, 2018 10:49am
17 replies499 views7 members subscribed
Lynn12

Posts: 3

Location: Catral

Joined: 12 Jan 2018

I'm moving to Catral very soon and want to find out who is the best internet provider in this area. Need to get it set up very soon.

jimtaylor

Posted: Thu Feb 15, 2018 4:39pm

jimtaylor

Legendary helpful member

Posts: 5612

8738 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

annairles

Posted: Fri Feb 16, 2018 9:28am

annairles

Helpful member

Posts: 247

97 helpful points

Location: Villamartin

Joined: 9 Feb 2018

Posted: Fri Feb 16, 2018 9:28am

aeromax is a good one, there are offers for new clients contacting them by Facebook

Sephine

Posted: Sun Feb 18, 2018 11:36am

Posts: 29

6 helpful points

Location: Catral

Joined: 16 Jan 2018

Posted: Sun Feb 18, 2018 11:36am

Lynn12 wrote on Thu Feb 15, 2018 10:49am:

I'm moving to Catral very soon and want to find out who is the best internet provider in this area. Need to get it set up very soon.

Telfy are brilliant , if you have a problem, they are there straight away. So helpful and English speaking. 

Lesbrom

Posted: Sun Feb 18, 2018 7:39pm

Posts: 35

9 helpful points

Location: Bigastro

Joined: 13 Apr 2016

Posted: Sun Feb 18, 2018 7:39pm

Hi

Telfy are very good . You can have a contract that allows you to turn your phone and internet off for up to 3 months 

They have an office in Catral and others locations 

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paxtonsm

Posted: Wed Aug 7, 2019 3:02pm

Posts: 41

2 helpful points

Location: Catral

Joined: 29 May 2018

Posted: Wed Aug 7, 2019 3:02pm

Hi,

Found Telfy to be rubbish.  Avoid, i have had no end of problems with them and there engineers are clueless in resolving problems

Mr Chips

Posted: Thu Aug 8, 2019 2:57am

Mr Chips

Helpful member

Posts: 152

100 helpful points

Location: Catral

Joined: 22 May 2017

Posted: Thu Aug 8, 2019 2:57am

I beg to differ, I  have been with telfy for 14 years and always found them excellent, if there is a problem they can most times make the repair from their end without even having to come out to us, we also have iptv which runs great even on a microwave dish.

Basil brush

Posted: Thu Aug 8, 2019 7:12am

Basil brush

Helpful member

Posts: 275

223 helpful points

Location: Almoradí

Joined: 9 Apr 2018

Posted: Thu Aug 8, 2019 7:12am

Telfy are the best.....upgrade to a faster package as then it’s very good! Helpful staff and on the one occasion we had engineers out they spoke English and resolved the problem quickly!

paxtonsm

Posted: Fri Aug 9, 2019 10:44am

Posts: 41

2 helpful points

Location: Catral

Joined: 29 May 2018

Posted: Fri Aug 9, 2019 10:44am

Hi,

We have nothing but trouble(lately, been with them 12 years now), talking around the village it seems to be the same but people are just resigning themselves too "what do you expect this is Spain".

We had 10Mb service but the speeds were constantly dropping to around 4Mb and internet outages, nearly every dat.  We were told by Telfy that if we upgraded to 30Mb package which included a new router all our problems would be resolved!  We duly upgraded, Tely replace the Wimax dish with a scruffy second hand one and put in a new dual band router.  The outages are still the same but the download speeds now range from 10Mb to 25Mb.

So we now pay more, still have outages like most the the people in Catral and still do not get the speed we are paying for!!!

Telfy are fast to respond to the initial call and an engineer arrives.  However, when the engineer cannot resolve the issue Telfy then just do not follow up.  Its now been 2 weeks since the engineer last visited, we still have the problems - Telfy just do not follow up.

This is now an issue across Catral, the consensus seems to be that Telfy are just a bit rubbish but everyone seems to just shrug it off as theres no one better.

I will be reducing the service cost back to the basic one as we are not getting what we paid for!!!!

I really need an alternative but thanks for you feedback.  You are in the minority but again thanks.


paxtonsm

Posted: Fri Aug 9, 2019 10:45am

Posts: 41

2 helpful points

Location: Catral

Joined: 29 May 2018

Posted: Fri Aug 9, 2019 10:45am

Hi,

We have nothing but trouble(lately, been with them 12 years now), talking around the village it seems to be the same but people are just resigning themselves too "what do you expect this is Spain".

We had 10Mb service but the speeds were constantly dropping to around 4Mb and internet outages, nearly every dat.  We were told by Telfy that if we upgraded to 30Mb package which included a new router all our problems would be resolved!  We duly upgraded, Tely replace the Wimax dish with a scruffy second hand one and put in a new dual band router.  The outages are still the same but the download speeds now range from 10Mb to 25Mb.

So we now pay more, still have outages like most the the people in Catral and still do not get the speed we are paying for!!!

Telfy are fast to respond to the initial call and an engineer arrives.  However, when the engineer cannot resolve the issue Telfy then just do not follow up.  Its now been 2 weeks since the engineer last visited, we still have the problems - Telfy just do not follow up.

This is now an issue across Catral, the consensus seems to be that Telfy are just a bit rubbish but everyone seems to just shrug it off as theres no one better.

I will be reducing the service cost back to the basic one as we are not getting what we paid for!!!!

I really need an alternative but thanks for you feedback.  You are in the minority but again thanks.


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