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Correos

Posted: Mon Oct 11, 2021 7:23pm
7 replies299 views5 members subscribed
tigerdon

Posts: 162

46 helpful points

Location: Orihuela Costa

Joined: 26 Nov 2018

Can anyone please explain to me how the correos parcel system works ?

A friend sent a parcel to us ...about the size of a small shoe box and weighing less than 1kg. It carried a paid stamp on it for €9.50 and the guy demanded another €7.45 in cash from us to leave it. He said also he needed ID..we offered to show him our passports...not acceptable.  Obviously we made it clear we were not happy but scraped together a bit of loose change ...as he had no change. Then wanted our email address...we refused to give it so he rang his office..explaining to us he had only been in the job 1 week...they said to gove us back the money and take back the parcel to the office in Torrevieja.....so he took it back and said we should go to the depot on Wednesday to collect it... Can anyone explain why we should have to pay for the parcel after it has already been paid for at the UK post office please?

elinspain

Posted: Mon Oct 11, 2021 7:31pm

elinspain

Legendary helpful member

Posts: 3249

4124 helpful points

Location: La Mata

Joined: 4 May 2018

Posted: Mon Oct 11, 2021 7:31pm

Hello 

 Since Brexit , items sent from the UK to EU countries are subject to both VAT & Import tax if ordered online ( e.g. Amazon.co.uk) other people on the forum have posted that they have to pay  impor tax on items sent from UK & delivered by Correos &/or courier. My family send nothing now from the UK & order on Amazon. es to be sent to me , free of extra charges.

ID for deliveries usually needs to have your NIE number on it. Other posters might give you more examples

Cheers

Elinspain

Lancelot

Posted: Mon Oct 11, 2021 8:42pm

Lancelot

Very helpful member

Posts: 687

768 helpful points

Location: La Finca

Joined: 24 Jun 2019

Posted: Mon Oct 11, 2021 8:42pm

I think I would have paid the money rather than have the inconvenience of going to a mail depot.

You will now likely have to go there and still pay the excess.

tigerdon

Posted: Mon Oct 11, 2021 11:04pm

tigerdon

Original Poster

Posts: 162

46 helpful points

Location: Orihuela Costa

Joined: 26 Nov 2018

Posted: Mon Oct 11, 2021 11:04pm

elinspain wrote on Mon Oct 11, 2021 7:31pm:

Hello 

 Since Brexit , items sent from the UK to EU countries are subject to both VAT & Import tax if ordered online ( e.g. Amazon.co.uk) other people on the forum have posted that they have to pay  impor tax on items sent from UK & delivered by Correos &/or courier. My family send...

... nothing now from the UK & order on Amazon. es to be sent to me , free of extra charges.

ID for deliveries usually needs to have your NIE number on it. Other posters might give you more examples

Cheers

Elinspain

Thank you for your response and also realise now that the problem really lies with the fact that we are no longer in the EU and paying for it.

An opportunity for the Spanish government to make even more money from the UK expats  after approximately 300,000 have supported their economy for years and thats just in this area.

Into our fifth year in Spain but continue to become less impressed on a monthly basis, following the dream seems to be more of a nightmare these days.

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Pix Elated

Posted: Tue Oct 12, 2021 5:49am

Pix Elated

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Posts: 1221

1066 helpful points

Location: Villamartin

Joined: 13 Apr 2018

Posted: Tue Oct 12, 2021 5:49am

tigerdon wrote on Mon Oct 11, 2021 11:04pm:

Thank you for your response and also realise now that the problem really lies with the fact that we are no longer in the EU and paying for it.

An opportunity for the Spanish government to make even more money from the UK expats  after approximately 300,000 have supported their economy for years and thats just in this area....

...

Into our fifth year in Spain but continue to become less impressed on a monthly basis, following the dream seems to be more of a nightmare these days.

My order from M & S es which arrived last week via DHL was subject to €26.01 duty, fortunately M & S refunded me the money. The value of the goods was €52 2 pairs of Jeans at €26, so the duty was in effect the value of one pair of jeans, yet my husbands order from Cotton Traders value €35 delivered by SEUR incurred no duty?? There seems to be no rhyme or reason to what is being charged.

We have been here for over half a decade and after going back to the UK recently I realise I really miss the convenience of things in the UK. The Spanish must be masochists why else do they like making everything so difficult and complicated for themselves.

Stephanie86

Posted: Tue Oct 12, 2021 1:39pm

Stephanie86

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Posts: 2772

2088 helpful points

Location: Lliber

Joined: 4 May 2017

Posted: Tue Oct 12, 2021 1:39pm

This is absolutely nothing to do with the Spanish govt wishing to make more money from relatively trivial sums of money levied on goods imported from UK. It is one of the results of leaving the Customs union and electing to make ourselves a third country, outside this zone. Goods from anywhere not in the EU are subject to duties and import taxes. 

Cheryl

Posted: Tue Oct 12, 2021 2:11pm

Cheryl

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Posts: 2973

3538 helpful points

Location: Albatera

Joined: 8 Jun 2017

Posted: Tue Oct 12, 2021 2:11pm

https://english.elpais.com/elpais/2016/02/18/inenglish/1455818883_222897.html 

This is an older article but explains why one order attracted taxes whilst the other didn't.

I have an issue with the figures quoted as my research shows roughly 20K in Orihuela Costa, 69K in Alicante Province, 81k in the  Valencia region and 300k in the whole of Spain.

I don't see my life here as supporting the Spanish economy, I see it as enjoying this beautiful country, food, people, culture and climate.

I see Brits (and possibly others) abusing the EHIC and living here illegally for many years using all the facilities but not paying Income Tax. 

Of course life here is not without its frustrations but to blame Spain for all our woes is unfair.

Annier999

Posted: Tue Oct 12, 2021 3:46pm

Annier999

Helpful member

Posts: 254

238 helpful points

Location: La Mata

Joined: 28 Jul 2015

Posted: Tue Oct 12, 2021 3:46pm

They wanted your email address to send you a receipt for the duty paid. Nothing sinister. 

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