Hire car return now flight cancelled.

Posted: Mon Mar 23, 2020 4:48pm

3 replies136 views3 members subscribed

Posts: 27

4 helpful points

Joined: 8 May 2019

My hire car with Firefly is due to be returned to Alicante airport on Friday but my flight has been cancelled, 4 questions.

Can I legally drive the car back to the airport to hand it back, I know I could while my flight was still operating but now its cancelled I can't find the info.

Are the hire desks still open at the airport in order to hand the car back, I have been trying to ring them all day but not getting any answer.

Does anyone have any phone numbers or email addresses for Firefly on any old documents they might have, I can't get any answer on the number I have and the email address on the form does not exist, it is bouncing back.

Are the buses still operating at the airport to get me back to Torrevieja.

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Posted: Mon Mar 23, 2020 5:02pm

jacquigem

Posts: 40

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Location: La Marina

Joined: 17 Jan 2017

Posted: Mon Mar 23, 2020 5:02pm

Bennygoodman wrote on Mon Mar 23, 2020 4:48pm:
My hire car with Firefly is due to be returned to Alicante airport on Friday but my flight has been cancelled, 4 questions.
Can I legally drive the car back to the airport to hand it back, I know I could while my flight was still operating but now its cancelled I can't find the info.

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Are the hire desks still open at the airport in order to hand the car back, I have been trying to ring them all day but not getting any answer.
Does anyone have any phone numbers or email addresses for Firefly on any old documents they might have, I can't get any answer on the number I have and the email address on the form does not exist, it is bouncing back.
Are the buses still operating at the airport to get me back to Torrevieja.

Hope you got sorted , We had one also to go back to firefly . Managed to drop off ok we think , but could not pick up a new one we had ordered. Wife went on her own in view of 1 person rule, taxi back

Posted: Tue Mar 24, 2020 2:42pm

Geoffro

Helpful member

Posts: 290

186 helpful points

Location: Cabo Roig

Joined: 21 Feb 2019

Posted: Tue Mar 24, 2020 2:42pm

My neighbour had to return his hire car today. Not actually in the airport but on the road to Torrellano. Only open to receive return vehicles. And yes i followed him and gave him a lift home as his flight was obviously cancelled. Sit back and await the flack. lol

Posted: Tue Mar 24, 2020 3:19pm

Bennygoodman

Original Poster

Posts: 27

4 helpful points

Location: Torrevieja

Joined: 8 May 2019

Posted: Tue Mar 24, 2020 3:19pm

I found another email address which has been replied to and they are open as normal from 8am and they state that I should be OK returning the vehicle.

The address if anybody needs it is [email protected]