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Iberdrola stitch up

Posted: Sat May 7, 2022 11:05am
71 replies4423 views17 members subscribed
Darcra

Posts: 27

10 helpful points

Location: Campoamor

Joined: 24 Jan 2022

Our sons own an apartment in Campoamor, no one has been there since last September, but the last 3 months electric have been 99 euro, 163 euro and the last one 79 euro.  The6 have had it check3d out and told that there are no faults and they can only take it forward at their own expense, surely this is so wrong.  One of my sons has flown out there last Thursday and actually went to Iberdrola and they said there is nothing wrong, no faulty meter or anyone tapping in our electric.  There has definitely not been anyway squatting in there, anyone any idea what to do next, all people keep saying is ‘well it’s Spain’ I’m sorry you should not be paying these extortionate prices just for standing charge, nothing is switched on.

HELP

DUI

Posted: Sat May 7, 2022 11:20am

DUI

Helpful member

Posts: 260

426 helpful points

Location: Denia

Joined: 6 Nov 2021

Posted: Sat May 7, 2022 11:20am

A friend of mine got a high bill for the Christmas period for their holiday home.After a lot of wondering what was going on a chance remark from a neighbor gave the game away........their trusted key holder has a son who thought it would be nice to have Christmas in a nice house without having to pay any bills!

davidsnoxell

Posted: Sat May 7, 2022 1:02pm

davidsnoxell

Helpful member

Posts: 216

101 helpful points

Location: Lliber

Joined: 18 Sep 2015

Posted: Sat May 7, 2022 1:02pm

You can check you consumption on a daily basis via the Iberdrola app

Paolo51

Posted: Sat May 7, 2022 1:46pm

Paolo51

Helpful member

Posts: 388

403 helpful points

Location: Orihuela

Joined: 10 Nov 2017

Posted: Sat May 7, 2022 1:46pm

Don’t forget there are standing charges just like in the UK, check them and the consumption on the bills.

Darcra

Posted: Sat May 7, 2022 2:30pm

Darcra

Original Poster

Posts: 27

10 helpful points

Location: Campoamor

Joined: 24 Jan 2022

Posted: Sat May 7, 2022 2:30pm

Paolo51 wrote on Sat May 7, 2022 1:46pm:

Don’t forget there are standing charges just like in the UK, check them and the consumption on the bills.

Thanks but we were told that the standing charges should be about 25 euro, a lot of difference for an empty,  everything turned off apartment.

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GCfromVC

Posted: Sun May 8, 2022 8:57am

GCfromVC

Very helpful member

Posts: 801

519 helpful points

Location: La Marina

Joined: 18 Jan 2018

Posted: Sun May 8, 2022 8:57am

I had suspicions once when I used to let my property out before the "tourist licence" hit. I used the IBerdrola site to check consumption which was useful to establish when it was happening. 

It transpired that the keyholders were washing and ironing their own stuff when nobody was renting. 

Ended up putting a camera to the entrance of the villa. It soon stopped.

Although I haven't rented for quite a while and have no intentions to do so anymore, we now have a trusted keyholder for our own use.

There are some very unscrupulous people out there.

Gloria68

Posted: Sun May 8, 2022 11:05am

Gloria68

Helpful member

Posts: 200

98 helpful points

Location: Torrevieja

Joined: 7 Oct 2020

Posted: Sun May 8, 2022 11:05am

Darcra wrote on Sat May 7, 2022 11:05am:

Our sons own an apartment in Campoamor, no one has been there since last September, but the last 3 months electric have been 99 euro, 163 euro and the last one 79 euro.  The6 have had it check3d out and told that there are no faults and they can only take it forward at their own expense, sur...

...ely this is so wrong.  One of my sons has flown out there last Thursday and actually went to Iberdrola and they said there is nothing wrong, no faulty meter or anyone tapping in our electric.  There has definitely not been anyway squatting in there, anyone any idea what to do next, all people keep saying is ‘well it’s Spain’ I’m sorry you should not be paying these extortionate prices just for standing charge, nothing is switched on.

HELP

Hi

Im in UK , my bill for last month was 19.15 euros, so how canitbe so much for yours

Darcra

Posted: Sun May 8, 2022 11:30am

Darcra

Original Poster

Posts: 27

10 helpful points

Location: Campoamor

Joined: 24 Jan 2022

Posted: Sun May 8, 2022 11:30am

Gloria68 wrote on Sun May 8, 2022 11:05am:

Hi

Im in UK , my bill for last month was 19.15 euros, so how canitbe so much for yours

Hi, thanks for replying.  Can I ask which electric company you are with.

As I said one of our sons is out there at moment until today, no one seems to be able to help.  The President of our urbanisation, the local solicitor, and Iberdrola themselves said if you want to take it further he would have to see someone in Alicante, absolutely crazy.

We know no one’s been in there as our friends live locally out there and have the keys and nothing has been used to show someone living there and we completely trust our friends 100%.

Gloria68

Posted: Sun May 8, 2022 11:38am

Gloria68

Helpful member

Posts: 200

98 helpful points

Location: Torrevieja

Joined: 7 Oct 2020

Posted: Sun May 8, 2022 11:38am

Darcra wrote on Sun May 8, 2022 11:30am:

Hi, thanks for replying.  Can I ask which electric company you are with.

As I said one of our sons is out there at moment until today, no one seems to be able to help.  The President of our urbanisation, the local solicitor, and Iberdrola themselves said if you want to take it further he would have to see someone in Alicante, absolutely crazy.
...

...

We know no one’s been in there as our friends live locally out there and have the keys and nothing has been used to show someone living there and we completely trust our friends 100%.

Hi

Iberdrola, when not there can be €22, obviously standing charge, many years ago I complained of the price it used be €56 , and then sent me a form to complete and they reduced and put me on a new tariff., 

Gloria68

Posted: Sun May 8, 2022 11:40am

Gloria68

Helpful member

Posts: 200

98 helpful points

Location: Torrevieja

Joined: 7 Oct 2020

Posted: Sun May 8, 2022 11:40am

Gloria68 wrote on Sun May 8, 2022 11:38am:

Hi

Iberdrola, when not there can be €22, obviously standing charge, many years ago I complained of the price it used be €56 , and then sent me a form to complete and they reduced and put me on a new tariff., 

Hi

I rang them, abd spoke over the phone, sent the form back and it was reduced, try ringing them, 

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