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Lost: "Safepass" card

Posted: Fri Oct 2, 2026 3:24pm
12 replies7 members subscribed
morganmoon

Posts: 5

10 helpful points

Location: Denia

Joined: 2 Oct 2026

Hello to all.

I am from Ireland.

I stayed in the Port Hotel Denia last night, Oct 1 and left my work card ("safepass") behind in my room.

I contacted the hotel and (eventually) got someone who could speak English and I explained what happened.

They retrieved the card - which I need for work but say it is "hotel policy" not to post it out - even though this card has my photo ID which of course would match that which I used when checking in! They have it at reception.

I seek a kind soul nearby who would call in, collect it and post to me in Ireland. I'm happy to cover postage. It is the same size as a credit card.

Bizarre indeed cos otherwise the hotel would have received a decent enough review...

Can anyone help?

Robbie73

Posted: Fri Oct 2, 2026 4:23pm

Robbie73

Very helpful member

Posts: 1510

667 helpful points

Location: Torrevieja

Joined: 31 Mar 2020

Posted: Fri Oct 2, 2026 4:23pm

You'll be lucky if you receive it.

Correos here are atrocious.

We have now stopped sending anything from Spain to the UK,and told all relatives at home never to send anything here.

I started using a courier at a local shop,but 50% of things weren't being delivered.

Hope you get the pass back soon.

Sligogent

Posted: Fri Oct 2, 2026 4:59pm

Sligogent

Super helpful member

Posts: 2021

1261 helpful points

Location: Torrevieja

Joined: 31 Jan 2021

Posted: Fri Oct 2, 2026 4:59pm

morganmoon wrote on Fri Oct 2, 2026 3:24pm:

Hello to all.

I am from Ireland.

I stayed in the Port Hotel Denia last night, Oct 1 and left my work card ("safepass") behind in my room.

I contacted the hotel and (eventually) got someone who could speak English and I explained what happened.

They retrieved the card - which I need for work but say it is "hotel policy" not to post it out - even though this card has my photo ID which of course would match that which I used when checking in! They have it at reception.

I seek a kind soul nearby who would call in, collect it and post to me in Ireland. I'm happy to cover postage. It is the same size as a credit card.

Bizarre indeed cos otherwise the hotel would have received a decent enough review...

Can anyone help?

Get.in touch with Safety office whom you done course  with, big help  if you have Date you  done  Course on, or if you  have  letter issued  on Day  you done on, it issued  to everyone,  They should  issues  a Duplicate  letter that  will get you working  or where you were working  prior  to coming  to Spain they will have Photo copy of  your Safety card , you get all the Details  from Photo  copy  that is all Dates  issued  and numbers  and you can get a new card issued , if you have  no luck with getting  your original  Card

morganmoon

Posted: Fri Oct 2, 2026 5:04pm

morganmoon

Original Poster

Posts: 5

10 helpful points

Location: Denia

Joined: 2 Oct 2026

Posted: Fri Oct 2, 2026 5:04pm

Sligogent wrote on Fri Oct 2, 2026 4:59pm:

Get.in touch with Safety office whom you done course  with, big help  if you have Date you  done  Course on, or if you  have  letter issued  on Day  you done on, it issued  to everyone,  They should  issues  a Duplicate  letter that...

...  will get you working  or where you were working  prior  to coming  to Spain they will have Photo copy of  your Safety card , you get all the Details  from Photo  copy  that is all Dates  issued  and numbers  and you can get a new card issued , if you have  no luck with getting  your original  Card

Thank you for that, you've been most helpful.

TonySmith

Posted: Fri Oct 2, 2026 6:07pm

TonySmith

Very helpful member

Posts: 1127

935 helpful points

Location: Torrevieja

Joined: 1 Mar 2022

Posted: Fri Oct 2, 2026 6:07pm

Robbie73 wrote on Fri Oct 2, 2026 4:23pm:

You'll be lucky if you receive it.

Correos here are atrocious.

We have now stopped sending anything from Spain to the UK,and told all relatives at home never to send anything here.

I started using a courier at a local shop,but 50% of things weren't being delivered.

Hope you get the pass back soon.

Second line of the opening post

"I am from Ireland."

Ireland, unlike UK is still part of EU which means that generally the postal system works alot better

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Robbie73

Posted: Fri Oct 2, 2026 6:31pm

Robbie73

Very helpful member

Posts: 1510

667 helpful points

Location: Torrevieja

Joined: 31 Mar 2020

Posted: Fri Oct 2, 2026 6:31pm

TonySmith wrote on Fri Oct 2, 2026 6:07pm:

Second line of the opening post

"I am from Ireland."

Ireland, unlike UK is still part of EU which means that generally the postal system works alot better

Yes.

morganmoon

Posted: Sun Oct 4, 2026 9:08am

morganmoon

Original Poster

Posts: 5

10 helpful points

Location: Denia

Joined: 2 Oct 2026

Posted: Sun Oct 4, 2026 9:08am

Just a quick update, all; the Hotel have emailed me to state that they will "make an exception" in this case and will post my card to me. Hope #Robbie73 is mistaken lol!

Many thanks to all, heartening to know that there is some good in the world still!

Robbie73

Posted: Sun Oct 4, 2026 9:40am

Robbie73

Very helpful member

Posts: 1510

667 helpful points

Location: Torrevieja

Joined: 31 Mar 2020

Posted: Sun Oct 4, 2026 9:40am

morganmoon wrote on Sun Oct 4, 2026 9:08am:

Just a quick update, all; the Hotel have emailed me to state that they will "make an exception" in this case and will post my card to me. Hope #Robbie73 is mistaken lol!

Many thanks to all, heartening to know that there is some good in the world still!

Apparently as you live in Ireland,the post will be ok?

I really hope so.

Dayo1960

Posted: Sun Oct 4, 2026 4:48pm

Posts: 31

1 helpful points

Location: Denia

Joined: 6 Oct 2023

Posted: Sun Oct 4, 2026 4:48pm

Glad you’re sorted , I could have suggested that I collect as I’m coming to UK in early Nov and could have posted to you from UK . 

morganmoon

Posted: Sun Oct 4, 2026 5:40pm

morganmoon

Original Poster

Posts: 5

10 helpful points

Location: Denia

Joined: 2 Oct 2026

Posted: Sun Oct 4, 2026 5:40pm

Dayo1960 wrote on Sun Oct 4, 2026 4:48pm:

Glad you’re sorted , I could have suggested that I collect as I’m coming to UK in early Nov and could have posted to you from UK . 

Hey Dayo, if it doesn't happen, I may yet need to call upon your hospitality, thanks again.

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