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Satellite channels: Drama, Yesterday and Dave - can everyone else still access these channels?

Posted: Fri Aug 7, 2020 5:42pm
10 replies272 views3 members subscribed
Dubiner92500

Posts: 409

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Location: El Campello

Joined: 12 Jun 2018

Hi there, we had some work done replacing existing satellite wiring etc and adding a humex to our skybox.  Since the work was done yesterday we no longer can access these 3 channels... we know for a fact that Drama was working fine on Wednesday night as we watched it... has anyone else had any problems with their satellite connection to these 3 channels? The other channels seem to work fine...but we really wanted to be able to record stuff from these 3 channels..

thanks for any advice/help

Movingon

Posted: Fri Aug 7, 2020 6:36pm

Movingon

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Posted: Fri Aug 7, 2020 6:36pm

All working on my 1.9m dish.

Dubiner92500

Posted: Fri Aug 7, 2020 8:09pm

Dubiner92500

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Posts: 409

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Location: El Campello

Joined: 12 Jun 2018

Posted: Fri Aug 7, 2020 8:09pm

This post that was quoted has been deleted.

Thanks I've just checked ITV HD & that's fine. Will have to see what the guy who installed it says. Thanks 

Dubiner92500

Posted: Fri Aug 7, 2020 8:13pm

Dubiner92500

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Posts: 409

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Location: El Campello

Joined: 12 Jun 2018

Posted: Fri Aug 7, 2020 8:13pm

Movingon wrote on Fri Aug 7, 2020 6:36pm:

All working on my 1.9m dish.

Thanks the weird/frustrating thing is that they worked on the skyhd box (without skycard) prior to the upgrade/new wiring etc. Think our dish is about the same size.  Thanks the whole point of all of this was to be able to record on the humex! 

The Sat and PC Guy

Posted: Sat Aug 8, 2020 7:56am

The Sat and PC Guy

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Posted: Sat Aug 8, 2020 7:56am

Since late that year, these channels are on a frequency that was reconfigured to fit more channels on and thus the "strength" of this frequency was reduced to allow them to cram on more channels onto the frequency.

It required the dish and the LNB skew and distance to be perfectly aligned.

Also combinations of dish make and LNB make can also make a difference in getting these channels. (Sounds like you had an LNB upgrade to give you more ports to play with, so perhaps you have a poor performing LNB or the skew / distance is not optimal)

(ITV HD is on three different frequencies, one "stronger" than the other, and another which is "stronger" than the other two...so depends which region of ITV you are allocated. Another good one to try is BBC News HD - Freesat 200 - another weak channel. And the SD Quests)

And yes, in the summer, the heat and humidity can play havoe with these weak signal channels 

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Dubiner92500

Posted: Sat Aug 8, 2020 12:35pm

Dubiner92500

Original Poster

Posts: 409

39 helpful points

Location: El Campello

Joined: 12 Jun 2018

Posted: Sat Aug 8, 2020 12:35pm

The Sat and PC Guy wrote on Sat Aug 8, 2020 7:56am:

Since late that year, these channels are on a frequency that was reconfigured to fit more channels on and thus the "strength" of this frequency was reduced to allow them to cram on more channels onto the frequency.

It required the dish and the LNB skew and distance to be perfectly aligned.

Also combinations of dish make and LNB make can also make a difference in getting these channels. (Sounds like you had an LNB upgrade to give you more ports to play with, so perhaps you have a poor performing LNB or the skew / distance is not optimal)

(ITV HD is on three different frequencies, one "stronger" than the other, and another which is "stronger" than the other two...so depends which region of ITV you are allocated. Another good one to try is BBC News HD - Freesat 200 - another weak channel. And the SD Quests)

And yes, in the summer, the heat and humidity can play havoe with these weak signal channels 

Thanks for this advice, but what's weird is that they channels were working ok on the Skyhd box with the 'old' wiring!

If I remember for setting up the Humex we chose London as postal code as that's what the guy in Paris did when he set up the humex there (after getting rid of Sky subscription)... so that you can get all the 'local' BBC channels etc.. I'll check out the other channels you suggest - BBC News HD & Quests..

Well we 'inherited' a huge satellite dish with the house so it was hooked up to a skyhd box 2 years ago.. We then decided to get a humex so that we could record stuff.. we were told that the original wiring wasn't great so hence the 'upgrade' to enable us to use both receivers as well as hooking up the smaller satellite dish (also inherited) to get french tv.. so we're spoilt for choice but unable to record/watch some of the channels we watch the most!  From a tech point of view we've had a LNB quad & LNB single installed with new cabling etc... it all looks better than the wires we 'inherited' apart from 'missing' these channels...

we've got so many tv options that the tv hasn't got enough HDMI's!

Dubiner92500

Posted: Sat Aug 8, 2020 3:39pm

Dubiner92500

Original Poster

Posts: 409

39 helpful points

Location: El Campello

Joined: 12 Jun 2018

Posted: Sat Aug 8, 2020 3:39pm

The Sat and PC Guy wrote on Sat Aug 8, 2020 7:56am:

Since late that year, these channels are on a frequency that was reconfigured to fit more channels on and thus the "strength" of this frequency was reduced to allow them to cram on more channels onto the frequency.

It required the dish and the LNB skew and distance to be perfectly aligned.

Also combinations of dish make and LNB make can also make a difference in getting these channels. (Sounds like you had an LNB upgrade to give you more ports to play with, so perhaps you have a poor performing LNB or the skew / distance is not optimal)

(ITV HD is on three different frequencies, one "stronger" than the other, and another which is "stronger" than the other two...so depends which region of ITV you are allocated. Another good one to try is BBC News HD - Freesat 200 - another weak channel. And the SD Quests)

And yes, in the summer, the heat and humidity can play havoe with these weak signal channels 

Thanks for your advice I've checked BBC News HD and Quest HD and we have both on the Humex...just the 3 that we watch are not available.

The Sat and PC Guy

Posted: Sat Aug 8, 2020 3:53pm

The Sat and PC Guy

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Location: Javea / Xàbia

Joined: 14 Feb 2016

Posted: Sat Aug 8, 2020 3:53pm

"From a tech point of view we've had a LNB quad & LNB single installed with new cabling etc" - 

And there is your answer....

Either the LNB skew / focal distance is not correctly aligned and /  or you are using a crap LNB...

or you are using crap wiring (copper shielded cable is a lot better than aluminium shielded cable, more expensive, but is right for the job)

hence the loss of some of the weakest channels.

On another point, having a "huge" dish for this batch of channels may also not be a good idea, as a larger dish picks up similar stronger frequencies from neighbouring satellites, which can swamp out the weaker UK TV channels...which makes dish make, LNB make, and alignment and skew even more important

"Dubiner92500 posted: "Thanks for your advice Ive checked BBC News HD and Quest HD and we have both on the Humex" - I did say the SD Quests... HD Quest is on a stronger signal than the SD versions,...

"If I remember for setting up the Humex we chose London as postal code as that's what the guy in Paris did when he set up the humex there (after getting rid of Sky subscription)... so that you can get all the 'local' BBC channels etc.. " - the postcode is used to allocate regional versions of BBC1,2,itv1, and C4. Not used for BBC HD channels, for which there is only one version. And makes no real difference as all BBC regions are on the freesat channel list anyway (from 950 IIRC)

Dubiner92500

Posted: Sat Aug 8, 2020 8:55pm

Dubiner92500

Original Poster

Posts: 409

39 helpful points

Location: El Campello

Joined: 12 Jun 2018

Posted: Sat Aug 8, 2020 8:55pm

The Sat and PC Guy wrote on Sat Aug 8, 2020 3:53pm:

"From a tech point of view we've had a LNB quad & LNB single installed with new cabling etc" - 

And there is your answer....

Either the LNB skew / focal distance is not correctly aligned and /  or you are using a crap LNB...

or you are using crap wiring (copper shielded cable is a lot better than aluminium shielded cable, more expensive, but is right for the job)

hence the loss of some of the weakest channels.

On another point, having a "huge" dish for this batch of channels may also not be a good idea, as a larger dish picks up similar stronger frequencies from neighbouring satellites, which can swamp out the weaker UK TV channels...which makes dish make, LNB make, and alignment and skew even more important

"Dubiner92500 posted: "Thanks for your advice Ive checked BBC News HD and Quest HD and we have both on the Humex" - I did say the SD Quests... HD Quest is on a stronger signal than the SD versions,...

"If I remember for setting up the Humex we chose London as postal code as that's what the guy in Paris did when he set up the humex there (after getting rid of Sky subscription)... so that you can get all the 'local' BBC channels etc.. " - the postcode is used to allocate regional versions of BBC1,2,itv1, and C4. Not used for BBC HD channels, for which there is only one version. And makes no real difference as all BBC regions are on the freesat channel list anyway (from 950 IIRC)

Thanks for your advice I was told that the existing dish is an old model which could cause problems with cabling. I think the size is the size most people have said they have...I'm no expert, that's why we paid for someone to do this for us.

Still waiting to hear from person who did the work to 'fix' things, which I hope will be sooner rather than later.

The Sat and PC Guy

Posted: Sat Aug 8, 2020 11:33pm

The Sat and PC Guy

Helpful member

Posts: 340

236 helpful points

Location: Javea / Xàbia

Joined: 14 Feb 2016

Posted: Sat Aug 8, 2020 11:33pm

Dubiner92500 wrote on Sat Aug 8, 2020 8:55pm:

Thanks for your advice I was told that the existing dish is an old model which could cause problems with cabling. I think the size is the size most people have said they have...I'm no expert, that's why we paid for someone to do this for us.

Still waiting to hear from person who did the work to 'fix' things, which I hope will be sooner rather than later.
...

...

" I was told that the existing dish is an old model which could cause problems with cabling." .... first time I have ever heard of that one!!! Wrong type of dish for a cable!!! ha ha!!

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