Posted: Wed Nov 27, 2019 1:36pm
The rules are posted on boards at the tram stations in Valencian and Spanish. Google Translate is pretty good for the Spanish version.
The ticket price varies by which zones you are passing through. Alicante centre is zone A. A Zone A/B ticket is more expensive than a Zone A - and so on. You don't need to tap your paper ticket - you only need that for showing on the tram or for going through the automatic barriers at the central stations where you hold them against the bar code reader rather than the card reader.
You can buy return tickets (Ida and Vuelta) from the machines.
You can take bikes outside of peak times.
Other people have already mentioned the Bono cards - you can buy 10 or 30 journey cards and recharge them at machines - although I've recently been having trouble with a couple of my cards. There is a reasonable discount on these compared to paper tickets.
Note - the cards (as are the paper tickets) are zoned - and you can't tell just by looking which zones they cover - although if you put them in a machine it will tell you. I usually write on mine with a sharpie.
In theory multiple people can use one card - but again I've been having trouble with that recently - and I haven't been able to get to an office when it's open yet to find out what's wrong. The automatic reader on the tram will flash green if it reads successfully and red otherwise. Not all of the automatic barrier stations are manned - so if you get stuck on the wrong side of a barrier it can be a bit of a problem!
The first language on the tram is Valencian rather than Spanish. Announcements of stations are also in English.
Some (most?) stops after Campello going north are request - you need to push the button on the door before you get to the station.
There is a phone app - Tram Alacant - which can be used to register your cards on - and in theory it will tell you how many journeys are left on each card - but in my experience it's not very good - it loses track and doesn't even recognise all the cards I have.