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Interphone -Fermax - are they easy to replace?

Posted: Thu Oct 24, 2019 12:45pm
3 replies39 views1 member subscribed
Dubiner92500

Posts: 403

39 helpful points

Location: El Campello

Joined: 12 Jun 2018

Our complex has a rather dated Fermex interphone system (without camera).. For all the properties which have their front doors out on the street this is not an issue as they can see who are buzzing their house.. Our house is among about 10 which are inside the complex and therefore we don't know who is buzzing: since we bought the house, we've noticed that the Fermex phone is rubbish: we literally can't hear who is calling to enter the complex.  As there have been a few people who've entered the complex and shouldn't have been there, I don't want to be responsable for that, but literally when someone buzzes our house we can hear nothing. Would just replacing our Fermex phone (I see they are sold at Leroy Merlin) solve this problem or should I ask the management company about it?  thanks - its just that I order a lot online and literally can't hear who they are who are buzzing.and the other day a young girl came into the complex but she'd buzzed our house.. so I don't want to cause security problems for anyone else in the complex.. thanks for your advice !

LeckyLes

Posted: Thu Oct 24, 2019 11:46pm

LeckyLes

Legendary helpful member

Posts: 2079

2230 helpful points

Location: Cabo Roig

Joined: 3 Aug 2018

Posted: Thu Oct 24, 2019 11:46pm

Hi Dubliner, in the first instance I would ask one or two other Residences in your complex whether they have the same problem, or ever had the problem in the past and if so how they overcame the problem.

There is a fifty fifty chance the problem could be at the exterior door station call unit and jumping straight in and replacing the intercom handset within your apartment ,may not solve the problem. If other residents are in fact, having the same issues then it is more likely therefore to be the exterior unit.

Would not there be a procedure within your complex for covering such repairs via an annual service charge etc.

LeckyLes.

Dubiner92500

Posted: Fri Oct 25, 2019 10:01am

Dubiner92500

Original Poster

Posts: 403

39 helpful points

Location: El Campello

Joined: 12 Jun 2018

Posted: Fri Oct 25, 2019 10:01am

thanks Leckyles,

I'll ask the neighbours - the complex has a whatsapp group.. I'm sure all the houses whose doors open onto the street don't really care..it's the houses inside where we can't see who is buzzing (and in my case can't actually hear)..

I'll see what they say: I would think that 'normally' such issues should be managed by the management company.. will see if that's covered by the annual management fee... thanks for your advice! I won't rush off to buy one for the moment!!

Dubiner92500

Posted: Mon Oct 28, 2019 4:41pm

Dubiner92500

Original Poster

Posts: 403

39 helpful points

Location: El Campello

Joined: 12 Jun 2018

Posted: Mon Oct 28, 2019 4:41pm

Thanks just checked with the neighbours and a lot of them have a problem with theirs so have contacted the management company and see what they're going to do. thanks for the advice!

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