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Amazon Spain

Posted: Sat Sep 26, 2020 12:40pm
15 replies891 views8 members subscribed
charliew

charliew

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Joined: 3 Aug 2016

I'm an Amazon prime customer. I'm trying to order a small parcel to be delivered to my post office box in Spain but I keep getting the message "Sorry this product cannot be shipped to the selected address. " I've never had this problem before. Have any of you had this and can you tell me how I can resolve this please? No help from the Amazon help pages. Thank you very much.

elinspain

Posted: Sat Sep 26, 2020 12:49pm

elinspain

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Joined: 4 May 2018

Posted: Sat Sep 26, 2020 12:49pm

Hello,

Are you shopping on Amazon,co.uk?  If so,  I get this often from sellers in Uk, check to see if there is an alternative seller for your item who ships to Spain , otherwise you will have to find something else. You should also look on Amazon.es the spanish website , they may not have your exact product but often have an alternative & deliver much  faster than from the UK and  a decent courier service , I use them a lot.

Hope thats helpful...

Elinspain

charliew

Posted: Sat Sep 26, 2020 1:22pm

charliew

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Posts: 114

108 helpful points

Location: La Marina

Joined: 3 Aug 2016

Posted: Sat Sep 26, 2020 1:22pm

Thanks Elin, but it's Amazon.es I'm trying to order through.

Movingon

Posted: Sat Sep 26, 2020 1:33pm

Movingon

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Posted: Sat Sep 26, 2020 1:33pm

I have deliveries from Amazon.es to my PO box all the time, never ever been a problem. 

Is this a first time for you? 

My address format is:

Name

Oficina de Correos, APxxx (box no.) 

Calle blah blah blah (your post office address) 

Post code xxxxx

Town

Alicante

elinspain

Posted: Sat Sep 26, 2020 1:43pm

elinspain

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Location: La Mata

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Posted: Sat Sep 26, 2020 1:43pm

charliew wrote on Sat Sep 26, 2020 1:22pm:

Thanks Elin, but it's Amazon.es I'm trying to order through.

Oh ok, not had that experience with the spanish website,  could  be connected to your P.O box  address then though I see that Movingon has the same  system   as you  but hasn't had any difficulties with that.

Elinspain

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charliew

Posted: Sat Sep 26, 2020 6:31pm

charliew

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Posts: 114

108 helpful points

Location: La Marina

Joined: 3 Aug 2016

Posted: Sat Sep 26, 2020 6:31pm

Thank you all very much. I'll try tweaking the address like Movingon said.

Bex

Posted: Sun Sep 27, 2020 11:26am

Bex

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Posted: Sun Sep 27, 2020 11:26am

Movingon wrote on Sat Sep 26, 2020 1:33pm:

I have deliveries from Amazon.es to my PO box all the time, never ever been a problem. 

Is this a first time for you? 

My address format is:

Name

Oficina de Correos, APxxx (box no.) 

Calle blah blah blah (your post office address) 

Post code xxxxx

Town

Alicante

You could also try getting delivery to an Amazon locker near where you live - I use the one at La Zenia Boulevard. Good luck  

Mags03169

Posted: Sun Sep 27, 2020 11:39am

Mags03169

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Posted: Sun Sep 27, 2020 11:39am

Bex wrote on Sun Sep 27, 2020 11:26am:

You could also try getting delivery to an Amazon locker near where you live - I use the one at La Zenia Boulevard. Good luck  

Hi Bex,

I tried to place an order wanting delivery to an Amazon locker ( I’ve seen them in a nearby town) but it wouldn’t give me the option of sending to a locker address. Any help would be appreciated please .

Stephanie86

Posted: Sun Sep 27, 2020 12:06pm

Stephanie86

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Location: Lliber

Joined: 4 May 2017

Posted: Sun Sep 27, 2020 12:06pm

It sometimes depends on what exactly you are ordering and from where it originates and who the individual supplier is. I’ve had this with amazon.es and a German supplier using the .es site. Yet a similar item came to the PO Box from uk. Equally, all the sites sometimes indicate that the item can’t be delivered to our Apartado. Usually there is a local ‘drop off’ point, but that too can be unavailable.

According to Amazon’s delivery page info, if alternatives ,such as a drop off point are available for your item, it will show on your deliverychoice page. If not showing, then not possible.

Ian948

Posted: Sun Sep 27, 2020 1:03pm

Ian948

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Location: Caudete

Joined: 7 Nov 2019

Posted: Sun Sep 27, 2020 1:03pm

charliew wrote on Sat Sep 26, 2020 1:22pm:

Thanks Elin, but it's Amazon.es I'm trying to order through.

Have this occur often , depends on the item , the seller etc. I use both PO Box and UPS drop point , experience has shown size of merchandise and seller determine if deliverable. Usually I only use prime ideally Amazon fulfilled and usually small packages. The items I can’t get delivered I look for bricks n mortar store to locate. Good luck !

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