How to deal with forum trolls

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Kimmy11 wrote on Mon Dec 28, 2020 7:55pm:

I've noticed over the last week or so a number of sensible threads being hijacked by a small number of members, who I feel are better described as trolls.  I'm all for healthy debate and don't expect that we'll all agree all of the time, but the individuals I'm referring to appear to have th...

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...e sole purpose of causing dissent.  They offer no evidence to support their views and, when challenged by an alternative position they either don't understand or don't know how to debate, they become abusive.

So I thought it may be helpful to remind members of some quick options we have to deal with abusive members:

-  the 'Unhelpful' button, which you'll find at the foot of every post;

-  the 'Report' button, which you'll find at the top right of each post;

-  and the "Block" button, also at the top right of each post.

Alex will act on a reported post and multiple Unhelpful votes against individual posts. 

Personally, I've found the 'Block' button particularly useful this week for a couple of members who are constantly argumentative and never add value.  I'm sure others will find it liberating too 😉

Best wishes,

Kim

RobertBB wrote on Tue Dec 29, 2020 12:06pm:

I thought all those troublemakers were banished a few months back, as for trolls not so sure i would call someone that has a different view point a troll, stupid maybe but a troll no.

Kimmy11 wrote on Mon Dec 28, 2020 7:55pm:

I've noticed over the last week or so a number of sensible threads being hijacked by a small number of members, who I feel are better described as trolls.  I'm all for healthy debate and don't expect that we'll all agree all of the time, but the individuals I'm referring to appear to have th...

Read more...

...e sole purpose of causing dissent.  They offer no evidence to support their views and, when challenged by an alternative position they either don't understand or don't know how to debate, they become abusive.

So I thought it may be helpful to remind members of some quick options we have to deal with abusive members:

-  the 'Unhelpful' button, which you'll find at the foot of every post;

-  the 'Report' button, which you'll find at the top right of each post;

-  and the "Block" button, also at the top right of each post.

Alex will act on a reported post and multiple Unhelpful votes against individual posts. 

Personally, I've found the 'Block' button particularly useful this week for a couple of members who are constantly argumentative and never add value.  I'm sure others will find it liberating too 😉

Best wishes,

Kim

Kimmy11 wrote on Mon Dec 28, 2020 7:55pm:

I've noticed over the last week or so a number of sensible threads being hijacked by a small number of members, who I feel are better described as trolls.  I'm all for healthy debate and don't expect that we'll all agree all of the time, but the individuals I'm referring to appear to have th...

Read more...

...e sole purpose of causing dissent.  They offer no evidence to support their views and, when challenged by an alternative position they either don't understand or don't know how to debate, they become abusive.

So I thought it may be helpful to remind members of some quick options we have to deal with abusive members:

-  the 'Unhelpful' button, which you'll find at the foot of every post;

-  the 'Report' button, which you'll find at the top right of each post;

-  and the "Block" button, also at the top right of each post.

Alex will act on a reported post and multiple Unhelpful votes against individual posts. 

Personally, I've found the 'Block' button particularly useful this week for a couple of members who are constantly argumentative and never add value.  I'm sure others will find it liberating too 😉

Best wishes,

Kim

Mandarino wrote on Tue Dec 29, 2020 7:59pm:

Hi Kimmy11,

I have a feeling that I gave you the impression of being a Troll here, which I am not.

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However, it does seem that as a non- British forum member, I do have a different view on things, and that clashes sometimes with others. I will do my utmost to show restraint when posting .

Wishing you all a better 2021,

Mandarino