Warning: Scam HMRC calls - Safety and security information in Formentera Del Segura - Formentera Del Segura forum - Costa Blanca forum in the Alicante province of Spain
South East Costa Removals
Harmony FM
Leos Superstore
Fincas Inland
Advisors Costa Blanca
Costa Caretaking
James Spanish School
PC Services
Just One Small Step - Counselling
Aeromax
Agente Service Transfers SL
AA Free English TV
Sun-Shine Cleaning Services
CJCYLES
OTH Transport
Gran Alacant Insurances

Join the Formentera Del Segura forum

Join the Formentera Del Segura forumMy name's Alex and this is my website all about Formentera Del Segura in Spain. Register now for free to talk about Safety and security information in Formentera Del Segura and much more!

Warning: Scam HMRC calls

Posted: Wed Jul 22, 2020 9:07pm
10 replies138 views5 members subscribed
Kimmy11

Kimmy11

Legendary helpful member

Posts: 2969

3782 helpful points

Joined: 8 Aug 2017

Hi all,

I just wanted to alert you to another scam.  I received a call on my UK mobile phone this afternoon - it was a recorded message from a man, purportedly from HMRC, saying that I was being investigated for fraud and I should press #1 to speak to an agent.  If I didn't press #1, the police would come to my home and I would be arrested.  As fast as I pressed #1, it dawned on me that HMRC don't make unsolicited calls, so I hung up before anyone answered.

Then I called HMRC general helpline (from UK: 0300 200 3300 / from Spain: 00 44 135 535 9022) and when I advised them what had happened, the agent told me that they're aware of the scam, they've received a lot of calls, including some from very distressed, elderly people.  She made a note of the number from which I'd received the call and said she would pass it to their fraud team.

Less than a minute after hanging up, I received another call on my mobile from a Manchester number - I don't know anyone in Manchester, so I answered it with just "Hello".  I could hear the line was open, so said nothing more and after a few seconds, the line went dead.  I called HMRC again and asked them to add the Manchester number to their records too.

As both agents told me, HMRC does NOT make unsolicited calls to people - they will only phone you, if you request a call back - so if you receive a similar call, just hang up, make a note of the number that called you and report it to HMRC.

Stay safe,

Kim

baz52

Posted: Wed Jul 22, 2020 9:35pm

Posts: 13

8 helpful points

Location: La Marina

Joined: 8 Jun 2020

Posted: Wed Jul 22, 2020 9:35pm

kim

email actionfraud

barry 

Castleman

Posted: Wed Jul 22, 2020 9:37pm

Castleman

Helpful member

Posts: 180

150 helpful points

Location: Sax

Joined: 1 Feb 2020

Posted: Wed Jul 22, 2020 9:37pm

I had the same 2 years ago but they were using emails as a scam ,I also got in touch with HMRC  fraud team which they replied to me and added me to the list of complainants.if it happens again how about when you answer say this call is being recorded for data protection Lol😂

Castleman

Posted: Wed Jul 22, 2020 9:50pm

Castleman

Helpful member

Posts: 180

150 helpful points

Location: Sax

Joined: 1 Feb 2020

Posted: Wed Jul 22, 2020 9:50pm

Castleman wrote on Wed Jul 22, 2020 9:37pm:

I had the same 2 years ago but they were using emails as a scam ,I also got in touch with HMRC  fraud team which they replied to me and added me to the list of complainants.if it happens again how about when you answer say this call is being recorded for data protection Lol😂

And if people do answer the phone if the scammers offering tax rebate ,tell them to send it by post as HMRC only send refunds by Cheque ,and if they ask for your address hang up then ,as HMRC would already have your address

Kimmy11

Posted: Wed Jul 22, 2020 10:18pm

Kimmy11

Original Poster

Legendary helpful member

Posts: 2969

3782 helpful points

Joined: 8 Aug 2017

Posted: Wed Jul 22, 2020 10:18pm

baz52 wrote on Wed Jul 22, 2020 9:35pm:

kim

email actionfraud

barry 

Thanks Barry.  Checking Action Fraud's website, it says, "Action Fraud is the UK's national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime."

I avoided being a victim of these crimes, so it doesn't apply in my case, but for anyone who is, here's a link to their website:

https://www.actionfraud.police.uk/contact-us

Kind regards  

Kim

Angebadge

Posted: Thu Jul 23, 2020 12:57am

Angebadge

Helpful member

Posts: 427

433 helpful points

Location: Moraira

Joined: 28 Jan 2019

Posted: Thu Jul 23, 2020 12:57am

Kimmy11 wrote on Wed Jul 22, 2020 10:18pm:

Thanks Barry.  Checking Action Fraud's website, it says, "Action Fraud is the UK's national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime."

I avoided being a victim of these crimes, so it doesn't apply in my case, but for anyone who is, here's a link to their website:...

Hi Kim

23.05 in the U.K. and I’ve just received an email from HMRC informing me I’m due a rebate of £352. All I’ve got to do is click the link - shall I?

Seriously, they’re obviously chancing it in the U.K. as well 🤪🥂

Movingon

Posted: Thu Jul 23, 2020 8:30am

Movingon

Super helpful member

Posts: 1849

1470 helpful points

Location: Albatera

Joined: 7 Feb 2018

Posted: Thu Jul 23, 2020 8:30am

Clicking the link won't do anything, filling in the information asked for will.

Maybe one day people will finally come to comprehend that HMRC will NEVER EVER RANDOMLY PHONE OR SMS YOU and RARELY WILL THEY EMAIL YOU either unless it's part of a discussion you're having with them.

Kimmy11

Posted: Thu Jul 23, 2020 8:40am

Kimmy11

Original Poster

Legendary helpful member

Posts: 2969

3782 helpful points

Joined: 8 Aug 2017

Posted: Thu Jul 23, 2020 8:40am

Morning Ange,

I have a UK mobile number, even though I live in Spain, so I doubt they even knew they were calling overseas.  

The first part of the process was fully automated - I suspect that pressing #1 is just to confirm to their 'system' that they've got through to a real person (like the "I'm not a robot" tick box we're often asked to confirm when transacting online).  When I answered the call from Manchester, I initially thought the delay in response was system generated (like those annoying calls from call centres that use auto dialling), but the delay was too long and I could hear the line was open.

I've received the phishing emails before, but this is the first time I've received a call.  I can imagine that this would be distressing to people less familiar with tech scams.

As well as my Torre car park experience last Thursday, I'm hoping these things don't come in 3s! 😳🤣

Best wishes,

Kim

Castleman

Posted: Thu Jul 23, 2020 9:56am

Castleman

Helpful member

Posts: 180

150 helpful points

Location: Sax

Joined: 1 Feb 2020

Posted: Thu Jul 23, 2020 9:56am

I signed up to a gateway account with GOV.UK,so if I get any e.mails or phone calls Allegedly from HMRC, I log into my account to see what's there,then I know if it's a scam 

Kimmy11

Posted: Thu Jul 23, 2020 10:14am

Kimmy11

Original Poster

Legendary helpful member

Posts: 2969

3782 helpful points

Joined: 8 Aug 2017

Posted: Thu Jul 23, 2020 10:14am

Hi Castleman,

Yes, I have a Gateway account in order to do my self-assessment tax returns, but these scams are a numbers game - for every one of us who smells a rat, I expect there will be at least 10 people who hand over personal information unwittingly.  The best we can do is keep each other alert.

Regards,

Kim

Sign up for free or login to reply to this topic

Want to reply to this topic? Login or register for free to post your message:

Find more Safety and security information topics from a particular area:


Register for free!

Login to your account

Sun-Shine Cleaning Services
OTH Transport
Gran Alacant Insurances
Agente Service Transfers SL
Aeromax
Fincas Inland
James Spanish School
AA Free English TV
Leos Superstore
PC Services
South East Costa Removals
Just One Small Step - Counselling
Costa Caretaking
CJCYLES
Harmony FM
Advisors Costa Blanca
Advertise your business here
Advertise your property