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Private health cover

Posted: Tue Jan 12, 2021 7:56pm
7 replies169 views4 members subscribed
Cookie68

Posts: 12

4 helpful points

Location: Gran Alacant

Joined: 3 May 2020

Hi cant anyone recommend  private  health company  or agent  for  my wife   and myself. 

Kimmy11

Posted: Tue Jan 12, 2021 10:15pm

Kimmy11

Legendary helpful member

Posts: 6869

12554 helpful points

Joined: 8 Aug 2017

Posted: Tue Jan 12, 2021 10:15pm

Hi Cookie68,

Speak to Alfonso at Gran Alacant Insurances, he advertises on this forum and has many very good reviews from other members:

http://www.granalacantinsurances.com/?utm_source=CostaBlancaForum&utm_medium=web&utm_term=&utm_content=&utm_campaign=CostaBlancaForum

Kind regards,

Kim

Cookie68

Posted: Wed Jan 13, 2021 11:01am

Cookie68

Original Poster

Posts: 12

4 helpful points

Location: Gran Alacant

Joined: 3 May 2020

Posted: Wed Jan 13, 2021 11:01am

Kimmy11 wrote on Tue Jan 12, 2021 10:15pm:

Hi Cookie68,

Speak to Alfonso at Gran Alacant Insurances, he advertises on this forum and has many very good reviews from other members:

Thank you 

Jojo31

Posted: Thu Jan 14, 2021 1:35am

Posts: 14

Location: Gran Alacant

Joined: 21 Jan 2017

Posted: Thu Jan 14, 2021 1:35am

We used Gran Alacant Ins Servs (,Alfonso) but ended up paying €8000 euros we could I'll afford for a NOT PRE EXISTING CANCER CONDITION.  Diagnosis was covered but NOT treatment. We had to pay for Radiotherapy.  We were told it covered everything apart from pre existing conditions. Both he and SALUS were hiding when it came to the claim.  He only deals with SALUS. So beware and check the cover. 

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Cookie68

Posted: Thu Jan 14, 2021 9:37am

Cookie68

Original Poster

Posts: 12

4 helpful points

Location: Gran Alacant

Joined: 3 May 2020

Posted: Thu Jan 14, 2021 9:37am

Jojo31 wrote on Thu Jan 14, 2021 1:35am:

We used Gran Alacant Ins Servs (,Alfonso) but ended up paying €8000 euros we could I'll afford for a NOT PRE EXISTING CANCER CONDITION.  Diagnosis was covered but NOT treatment. We had to pay for Radiotherapy.  We were told it covered everything apart from pre existing conditions. Bot...

...h he and SALUS were hiding when it came to the claim.  He only deals with SALUS. So beware and check the cover. 

Sorry, to hear of your situation & hope you are recovering. Thank you very much for your brilliant advise.

Kimmy11

Posted: Thu Jan 14, 2021 11:54am

Kimmy11

Legendary helpful member

Posts: 6869

12554 helpful points

Joined: 8 Aug 2017

Posted: Thu Jan 14, 2021 11:54am

Hi Jojo,

I'm sorry to hear of your experience.  I have no knowledge of Salus, but yours is the first negative review that I've seen of Gran Alacant Insurance.

I think there's an issue in Spain, because they don't appear to have insurance "brokers", as we're used to in the UK, who trawl the whole market to get their customers the best deal.  Instead, there are agents who sell just one product, e.g. Salus.  It means that we, as the customers, have to go to several different agents to get a range of competitive quotes.  I obtained 6 quotations and ultimately opted for ASSSA, through Jennifer Cunningham agents, but I think your example shows that it's only really possible to suggest an insurance company is good, or not, once you have experience of how they deal with claims.

Best wishes,

Kim

ldp

Posted: Fri Jan 15, 2021 9:18am

ldp

Helpful member

Posts: 297

198 helpful points

Location: Torrevieja

Joined: 30 Aug 2015

Posted: Fri Jan 15, 2021 9:18am

Hi, we got several quotes before going with Salus.

Comparing them was not easy but we used a checklist provided by CAB Spain to ensure our cover was comprehensive.

Unfortunately, we have both had some health issues since moving and the service provided has been excellent.

Cookie68

Posted: Sat Jan 16, 2021 9:58am

Cookie68

Original Poster

Posts: 12

4 helpful points

Location: Gran Alacant

Joined: 3 May 2020

Posted: Sat Jan 16, 2021 9:58am

ldp wrote on Fri Jan 15, 2021 9:18am:

Hi, we got several quotes before going with Salus.

Comparing them was not easy but we used a checklist provided by CAB Spain to ensure our cover was comprehensive.

Unfortunately, we have both had some health issues since moving and the service provided has been excellent.

Hi thanks. I hope yous are feeling  better. 

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Jennifer Cunningham Insurances SL
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