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cancelling electrics & water

Posted: Mon Jun 21, 2021 5:35pm
2 replies106 views2 members subscribed
krystal1968

Posts: 21

4 helpful points

Location: Gran Alacant

Joined: 1 May 2018

Any one know what the procedure is for closing electric Iberdrola account and Aqujest water. I have sold my house and canceled both direct debits all up to date but bills are still coming in through my bank account past my moving date.Should I contact the companies. Or do the lawyers sort this out?

Krystal  

killjoy

Posted: Mon Jun 21, 2021 6:42pm

killjoy

Super helpful member

Posts: 3230

1852 helpful points

Location: Orihuela Costa

Joined: 4 Nov 2017

Posted: Mon Jun 21, 2021 6:42pm

Just instruct your bank to not accept anymore direct debits from the involved suppliers, and bouce back any unwanted debits within 2 months - that's the law.

dinnerout

Posted: Mon Jun 21, 2021 11:57pm

dinnerout

Legendary helpful member

Posts: 2191

2447 helpful points

Location: Beniarbeig

Joined: 18 Sep 2015

Posted: Mon Jun 21, 2021 11:57pm

krystal1968 wrote on Mon Jun 21, 2021 5:35pm:

Any one know what the procedure is for closing electric Iberdrola account and Aqujest water. I have sold my house and canceled both direct debits all up to date but bills are still coming in through my bank account past my moving date.Should I contact the companies. Or do the lawyers sort this out?

Krystal  ...

...

You need to close the accounts. If you didn't ask your solicitor to do this they probably haven't. Maybe go back to them and ask them to do it for you, might be the easiest solution. But be aware they may want a pre paid fee from you to do that, it's quite normal. 

Steve

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