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GuardamarPrivateTaxi

Posted: Wed Jul 10, 2019 5:28pm
1 reply146 views1 member subscribed
leon54

Posts: 101

17 helpful points

Joined: 7 May 2018

This company(?) took over the taxi direct service to the airport from another firm in Guardamar , back last year. My first experience , but with the old company, had been great so I stuck with them.

I had booked to be picked up from Alicante on 28th April 2019 at 00:05hts and received a confirmation  via Whatsup by a lady called Dorothy , to whom I also had an opportunity to speak with over the telephone (she told me she was Belgian).  I felt reassured but on arrival....no taxi after almost half an hour. There was of course no answer from the tel number linked with  Whatsup so after various attempts to call the office I  decided to take one of the local  taxi waiting at the airport. ThehGuardamarPrivateTaxi's driver called me ten minutes into my journey and I explained , he rudely  hung up. The following morning I received a whatsup message from Dorothy with apologies and quoting me a discount of 10 eruo on my next trip.

I was to return to Guardamar on 28th June so a few days before I booked another taxi with this firm. The taxi booking confirmation was again sent by this Dorothy but no mention of the Euro 10 discount was made in it. I let it be.

But on my arrival...there was again  no taxi waiting for me although  at least this time I was called on my mobile. Where are you ? outside Costa.  Leon I am sorry - said the man from the "control room"? - but the driver has punctured a tyre on his way to the airport. Can you wait half an hour?

It was by then 10:40 and I had landed at 10:00hrs. No I can t wait and again go onto one of those waiting taxes for a reliable trip to my home.

The bottom line is: do you really want to waste your time with this firm for only 10euros less than what you d pay a proper Taxi? DO NOT !

My suspicious is that no matter how great the website looks , this firm is NOT licensed. But I m glad if someone could prove me wrong.

I will always check the tel number of any Guardamar Taxi service that I wish to book in future. I donot want to end up in these people's hands again.Regards
leon54

Posted: Wed Jul 10, 2019 5:35pm

leon54

Original Poster

Posts: 101

17 helpful points

Joined: 7 May 2018

Posted: Wed Jul 10, 2019 5:35pm

Just forgot to mention that the firm never contacted me back to apologise. The Whats up logo reads:

CBA TRANSFERS, Travel Agency

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Thy Will Be Done
Jennifer Cunningham Insurances SL
Car Key Solutions
Costa Blanca Building Specialists
AA Free English TV
James Spanish School
ASSSA Insurance
Gran Alacant Insurances
Blacktower Financial Management
Airport Service Taxi Mil Palmeras  Torre de la Horadada
interior building work
Espana Dream Properties
Expat Services
Gentlevan Removals
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