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Why are tips for waiting staff so poor - Page 4

Andyb1208

Posted: Mon Jun 29, 2020 12:46pm

Andyb1208

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Posted: Mon Jun 29, 2020 12:46pm

Care4 wrote on Wed Jun 24, 2020 10:24pm:

Andy1208. I can confirm that a bar which I frequented in the Playa Flamenca area did use tips left for staff to balance discrepancies in the till at the end of the night. When I learned of this I never left a "tip" but asked if the staff would like a drink on me and had them ring it through the t...

...ill to be consumed afterwards.

Hi there

What bar?

KR

Andy

Care4

Posted: Mon Jun 29, 2020 5:15pm

Care4

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Posted: Mon Jun 29, 2020 5:15pm

Andyb1208 wrote on Mon Jun 29, 2020 12:46pm:

Hi there

What bar?

KR

Andy

Andy suffice to say it is an International bar.

Despegue

Posted: Mon Jun 29, 2020 9:01pm

Despegue

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Posted: Mon Jun 29, 2020 9:01pm

LLT wrote on Tue Jun 23, 2020 9:24pm:

I'm not certain that the general public are aware of how little waiting staff in our local restaurants are paid ? The general pay would be consideted as minimum wage and staff rely on tips to supplement wages. In general service is very good and realistically staff should be anticipating at least...

... a 10% tip. However this is not the case 90% of the time. Are the expat community so strapped for cash that they cannot add a little extra to help the waiter/ waitress. During lockdown most staff did not recieve any pay. In case you didn't know waiting staff are mostly uncontracted employees and therefore not entitled to any government support. I have first hand knowledge that tips can be so low, despite customers thanking staff for excellent service that waiting staff are feeling abused, and unappreciated. Surely we can do better. If service is good then we should be giving at least 10% minimum. Let's make sure waiting staff feel appreciated and are able to take home at least the equivalent of a living wage. It is a difficult and sometimes challenging job.

Let the staff know you care. 

In Europe, we do NOT have a tipping culture, and neither do we want one. Full Stop. What is necessary is wages to be appropriate to the work being done.

That being said, for good service, we  always do tip, but that means a couple of Euro, not necessarily 10 percent of your total bill obviously! We are NOT in the US THANKS GOD. ( in the USA, we do tip appropriately, which nowadays is 18 %)

Ps. I worked since I was 16 in Restaurants and bars as a Student, so I do know the very hard work involved. My cousin is a star chef, but he would never  just tip “ 10 percent”. 

Sheila64

Posted: Tue Jun 30, 2020 4:19pm

Sheila64

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Posted: Tue Jun 30, 2020 4:19pm

dinnerout wrote on Thu Jun 25, 2020 1:35am:

Hi Kimmy, I found your post interesting but I have never "tipped for the food". I expect to pay the appropriate price for good food. The concept of tipping has historically been linked to the overall quality of service, so if I receive poor service I would rarely tip even if the food had been goo...

...d. Some chefs are just better than others because cooking is an art, whereas service isn't really an art, it's a process that can be customer focused or not.

However, and I digress, I had a lengthy argument with German friends who tried to convince me cooking was a science. (Patisserie maybe...) I told them that cooking was an art with an element of science but they argued it was a science with an element of art. Told you I was digressing! 😁

Back on topic, a service charge added to a restaurant bill in the UK is not a "legally applied" charge and if you disagree with it you can ask the restaurant to remove it.

A lot of restaurants started this in the 70's, the charge called a "cover charge", (le couvert) which I think derived from the French tradition of "paying" for the privilege of a napkin, cutlery, and sometimes bread and butter! This "cover charge" evolved into a service charge.

Another late ramble......I went to a restaurant in Altea a couple of years ago, we wanted a quick meal before joining friends at a bar for a drink. The manager (guy in charge) met us as we entered and we asked for a table for 2. He asked if we would like to eat downstairs or on the roof terrace. We opted for the roof terrace, had really poor service and the bill had a charge on it of €4 for the terrace table. I was very happy to stamp my feet and make a big noise about it until it was removed. I made it pretty loud so that his customers got the idea we were not prepared to be ripped off but it took that stage act to get it removed. No tip there...

Steve

Many years ago we used to drink at a bar in Majorca which was by the beach. They had 3 prices, 1 for inside, 1 for outside terrace, and another for the tables on the sand. It wasn’t a problem for us or our Spanish friends. The beer was cheap then, service good, and we would not have dreamed of leaving without tipping. Everyone was happy, customers and staff feeling appreciated. Even a few cents is a gesture of goodwill and I wish it was the norm here. Only bad service will result in a.’no tip’ from me.

Kimmy11

Posted: Tue Jun 30, 2020 7:16pm

Kimmy11

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Posted: Tue Jun 30, 2020 7:16pm

Hi Sheila,

I agree, I would never tip for bad service, but only once in Spain has that happened and I spoke to the owner.  I can't see the point of not tipping without explaining why - whoever provided the poor service will just dismiss you as another foreign "tight-wad" and the management will not know what needs to improve.

Kind regards,

Kim

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