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Water bills

Posted: Sat May 16, 2020 10:42am
3 replies126 views2 members subscribed
Jacroz892

Posts: 2

Location: La Florida

Joined: 16 May 2020

Hi

I have problems getting registered online for hidraqua. I.ve no details as i registered with them 2005 and have no up to date info. I tried calling them no one speaks english. When i did call they hung up on me, how rude. I live in the UK and have never been emailed a bill so cannot pay my bills by phone or online. Can anyone advise please. Thank you

Angebadge

Posted: Sat May 16, 2020 1:39pm

Angebadge

Super helpful member

Posts: 1108

1609 helpful points

Location: Moraira

Joined: 28 Jan 2019

Posted: Sat May 16, 2020 1:39pm

Jacroz892 wrote on Sat May 16, 2020 10:42am:

Hi

I have problems getting registered online for hidraqua. I.ve no details as i registered with them 2005 and have no up to date info. I tried calling them no one speaks english. When i did call they hung up on me, how rude. I live in the UK and have never been emailed a bill so cannot pay my bills ...

...by phone or online. Can anyone advise please. Thank you

As Castleman states, English version online. If my memory serves me, you need your account number; possibly NIE number as well.🤪🥂

Jacroz892

Posted: Sat May 16, 2020 2:58pm

Jacroz892

Original Poster

Posts: 2

Location: La Florida

Joined: 16 May 2020

Posted: Sat May 16, 2020 2:58pm

This post that was quoted has been deleted.

Thank you, the only problem the information i enter they say is incorrect so i need to speak to somone either email or phone but when i phoned the person hung up on me. Didnt see an email on their website. 

Angebadge

Posted: Sat May 16, 2020 5:34pm

Angebadge

Super helpful member

Posts: 1108

1609 helpful points

Location: Moraira

Joined: 28 Jan 2019

Posted: Sat May 16, 2020 5:34pm

Jacroz892 wrote on Sat May 16, 2020 2:58pm:

Thank you, the only problem the information i enter they say is incorrect so i need to speak to somone either email or phone but when i phoned the person hung up on me. Didnt see an email on their website. 

Oh sorry about that. I’m having some difficulties with CEPSA so the best of luck with speaking to them at the moment. They do have a Twitter account -

@infoHIDRAQUA. Maybe you could use this route to open up a dialogue? I can’t seem to find a contact email address tho 🤪🥂

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Gran Alacant Insurances
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Thy Will Be Done
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AA Free English TV
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