Telecable TV problems - recording programs
I have my internet and TV package from Telecable. After some initial teething problems, the internet and TV viewing seems to be OK. The main problem I have with Telecable TV is the system used for recording and playback of TV programs. I am trying to assess is this is just an isolated problem or is it a general problem with this method used by Telecable.
The programs are supposed to be recorded to a USB memory stick plugged into the little black TV box. Selcting the channel and TV program and start and end times is relatively straight forward but when trying to play back the recorded program I generally find that it has not recorded the program at all (the message "Server not found" or "Server unavailable" usually pops up when I select the program from the list of recordings. Also, quite often, it records part of the program only, not the full program. This is all quite frustrating and I feel I'm paying for a service that doesn't do what Telecable tell me it should do.
Has any other Telecable TV user experienced similar problems? How have Telecable responded? Has anyone found an alternative method of recording TV programs when using Telecable. Any comments, feedback or suggestions would be welcomed.