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No hidden extras car hire

Posted: Tue May 14, 2019 11:56am
10 replies284 views4 members subscribed
LeeBellamy

Posts: 48

10 helpful points

Location: La Marina

Joined: 23 Apr 2018

Hi. I've used numerous car hire companies in Spain in recent years, but am fed up with finding what look like great looking deals, only to be told on arrival that I have to pay €100+ in advance for a tank of fuel,  and/or as well as compulsory additional insurance, and/or an additional pre-hire deposit payment taken from my card (that isn't refunded for weeks, at a far worse rate) etc etc etc. Are there any reputable car hire companies out there who don't hit you with all these extras? I.e. they dont charge for a tank of fuel in advance, don't hit you with additional insurance etc,  so the price they quote up front is truly all inclusive, and is the price you pay?  Any recommendations? 

ColinL

Posted: Tue May 14, 2019 1:04pm

ColinL

Helpful member

Posts: 114

124 helpful points

Location: La Marina

Joined: 12 Mar 2017

Posted: Tue May 14, 2019 1:04pm

Those teaser rates are just that - teasing you in with unbelievable prices. From experience, I've decided life is too short to worry about getting rock bottom prices that come with strings attached so now I pay total comfort insurance to the rental company when I book - this has given me much better service and total piece of mind. Express service both getting the car and leaving it back, no blocked amount on my card except for the petrol which is lifted immediately the car is returned. I left a car back yesterday and the girl just took the keys with a smile and said thank you. There was a queue of people returning cars waiting for them to be checked over and some people were getting anxious thar they would miss their flight it was taking so long. A few people gave us nasty looks when we just drove up, gave the keys in and walked to the terminal. In my book, thats worth a few euros! 

LeeBellamy

Posted: Tue May 14, 2019 1:30pm

LeeBellamy

Original Poster

Posts: 48

10 helpful points

Location: La Marina

Joined: 23 Apr 2018

Posted: Tue May 14, 2019 1:30pm

Thanks Colin. That's what I'm looking for - peace of mind and no surprises. Which company did you use? 

Kenneth1

Posted: Tue May 14, 2019 4:47pm

Kenneth1

Very helpful member

Posts: 838

915 helpful points

Location: La Marina

Joined: 3 Feb 2017

Posted: Tue May 14, 2019 4:47pm

Call Lara Cars at La Marina, The price they give you is the price you pay, no extras. 

ColinL

Posted: Tue May 14, 2019 4:49pm

ColinL

Helpful member

Posts: 114

124 helpful points

Location: La Marina

Joined: 12 Mar 2017

Posted: Tue May 14, 2019 4:49pm

I've been using Record Go, no complaints at all (so far!). The petrol deposit was back in my account by the time I walked from the car park to the terminal building last night! Excellent car, they didn't even want to check that I'd refilled the tank, they took my word for it (but I always leave the receipt on the car seat as proof, if needed). Great service from them. 

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Dlrsantapola

Posted: Tue May 14, 2019 5:40pm

Dlrsantapola

Super helpful member

Posts: 780

1052 helpful points

Location: Santa Pola

Joined: 17 Mar 2018

Posted: Tue May 14, 2019 5:40pm

LeeBellamy wrote on Tue May 14, 2019 11:56am:

Hi. I've used numerous car hire companies in Spain in recent years, but am fed up with finding what look like great looking deals, only to be told on arrival that I have to pay €100+ in advance for a tank of fuel,  and/or as well as compulsory additional insurance, and/or an additional pre...

...-hire deposit payment taken from my card (that isn't refunded for weeks, at a far worse rate) etc etc etc. Are there any reputable car hire companies out there who don't hit you with all these extras? I.e. they dont charge for a tank of fuel in advance, don't hit you with additional insurance etc,  so the price they quote up front is truly all inclusive, and is the price you pay?  Any recommendations? 

I don't understand why you don't get full to full petrol ?? Just fill up on way back ! Pay for what you've used And just say no to their insurance and buy excess insurance in UK ! I've been using hire cars from doyouspain for years and never had any problems 

Davebev1

Posted: Tue May 14, 2019 8:49pm

Davebev1

Legendary helpful member

Posts: 1573

2227 helpful points

Location: Playa Flamenca

Joined: 7 Nov 2017

Posted: Tue May 14, 2019 8:49pm

Edirentacar.com  Highly recommended, no hidden extras, no fuel charges and no charges for child seats either.  Family run business, well established and no hanging around at the airport either.  We have used them for years and everyone we have recommended them to has been very happy with them.

LeeBellamy

Posted: Tue May 14, 2019 10:07pm

LeeBellamy

Original Poster

Posts: 48

10 helpful points

Location: La Marina

Joined: 23 Apr 2018

Posted: Tue May 14, 2019 10:07pm

Thanks everyone for the input. I looked at the reviews for Record Go and unfortunately there are literally dozens of scathing reviews, with many complaining sbout being scammed for non existent damage and being pressured to take out their full insurance or pay over €1000 up front. It also seems that hardly any companies recognise excess insurance taken out in the UK and again want up front payment unless you take out their own very expensive insurance. Same story for fuel - just about every company has a full-empty policy. Lara Cars want €85 up front for fuel, even though I never use anywhere near a full tank. HOWEVER.. Edi rentacar has very good reviews and doesn't appear to employ any of these underhand practices. Thanks Dave for the tip - that's where I'll be heading.

ColinL

Posted: Wed May 15, 2019 9:51am

ColinL

Helpful member

Posts: 114

124 helpful points

Location: La Marina

Joined: 12 Mar 2017

Posted: Wed May 15, 2019 9:51am

Glad you've got sorted, hope it works out OK. As I said previously, I've never had a problem with RecordGo. I don't regard their full insurance as a hidden extra as it's spelt out clearly at the time of booking what's covered and what isn't. I can only speak as I find, but of course everyone has their own experience.  Happy and safe driving! 

LeeBellamy

Posted: Thu May 16, 2019 1:23pm

LeeBellamy

Original Poster

Posts: 48

10 helpful points

Location: La Marina

Joined: 23 Apr 2018

Posted: Thu May 16, 2019 1:23pm

Thanks again for everyone's input. Edi Rentacar have replied with a very reasonable price for my next trip in July, with no fuel charge (just bring the car back with same fuel level as on collection), full insurance included for 2 drivers, and they don't even block your credit card for the insurance excess during the hire period. Will let you know how I find them. Regards.  Lee. 

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