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We have a Julia villa with one bathroom and the normal kitchen appliances (washer and dishwasher). Our water is metered and the villa is generally in use all the time with only the odd week here and there when it is empty. Our water bill has just come in and is 357 euros for 3 months (August - October), The previous bill for May - July was 225 euros. Is this too high?
Posted: Thu Nov 8, 2018 5:05am
Legendary helpful member
Our bills are around the €80 mark per quarter (including rubbish collection), and that includes topping up the swimming pool.
There will be a stopcock on the house side of the meter, but hopefully there will be another one in your property. Turn off the one in your property, then see if the meter is still moving. If so, you've got a leak. If not, then the meter could be faulty; although this is very unusual.
Unless you've got a pool, if usage of the property is fairly constant, then there shouldn't be much variation between successive bills. Such an increase from one quarter to another does indicate a leak, and that it's getting worse.
Posted: Thu Nov 8, 2018 10:39am
Helpful member
Even if you have a pool and you didnt empty and fill up it again. 225€ is a lot. We are 4 people at home in Guardamar and we pay 60€ / month usually.
If you need a plumber I know a good one in Guardamar.
Posted: Fri Nov 9, 2018 12:28am
jimtaylor wrote on Thu Nov 8, 2018 5:05am:
Our bills are around the €80 mark per quarter (including rubbish collection), and that includes topping up the swimming pool.
There will be a stopcock on the house side of the meter, but hopefully there will be another one in your property. Turn off the one in your property, then see if the meter is still moving. If so, you've got a leak. If not, then the meter could be faulty; although this is very unusual....
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Unless you've got a pool, if usage of the property is fairly constant, then there shouldn't be much variation between successive bills. Such an increase from one quarter to another does indicate a leak, and that it's getting worse.
Hi thank you very much. We have done the test and it seems we do have a leak as the meter was still moving even a
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Posted: Fri Nov 9, 2018 12:33am
jimtaylor wrote on Thu Nov 8, 2018 5:05am:
Our bills are around the €80 mark per quarter (including rubbish collection), and that includes topping up the swimming pool.
There will be a stopcock on the house side of the meter, but hopefully there will be another one in your property. Turn off the one in your property, then see if the meter is still moving. If so, you've got a leak. If not, then the meter could be faulty; although this is very unusual....
Read more...
...
Unless you've got a pool, if usage of the property is fairly constant, then there shouldn't be much variation between successive bills. Such an increase from one quarter to another does indicate a leak, and that it's getting worse.
Thank you so much. We did as you suggested and we do have a pretty bad leak as the meter was still moving round pretty fast. We have informed Hydragua that we need it checking but not had a reply. We have a builder / plumber looking at it tomorrow just a bit worried the leak is on our land and we will have to pay for it. Hopefully we will be able to claim on our insurance.
Posted: Fri Nov 9, 2018 1:44am
Helpful member
I am sorry to hear but sure the leak is in your property because the meter is moving.
Posted: Fri Nov 9, 2018 4:34am
Legendary helpful member
I doubt Hidraqua would help as they're only responsible for the supply up to the meter. After the meter, it becomes your responsibility, even if the leak is outside your property.
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