Ibredolla....electric charges - Page 6

Hi thank you so much for your help and finding me the no of the electricity co. I will try to speak to them and see what they say. I will update here for the out come to help someone in same boat. Thanks once again. I live in oriheula costa area La Zania. 

Iberdrola have office in La Zenia that is where we changed our Potencia turn off N 322 head for Zenia boulevard pass Chinese shop on right  Iberdrola on left 200yds on left by crossing.

Ray.

Thank you Ray I am in UK at the moment but I will see if I can visit there office if that is such a close distance to my home. Thank you and we can meet if you want to and if you also live close by as need friends in the area when come to Spain. Thank you

Riaz

Hello Yes the phone number for English is: +34 if in GB, 900 322 044 you can contact Iberdrola, with your problem, they are usually quite helpful. Good Luck

Hello, also have used another number for English speaking: +34(from GB) 900 322 044. 

Hello yes Iberdrola office at the roundabout bottom of Zenia Boulevard, across the road from Pets World, around the corner from Banco Sabadell 

Hi there I thank you for all your replies and very great full for helping our fellow communities this is very helpful. I will try to speak with them and will see what they say. Thanks for your help.

Regards 

Riaz 

Be careful reducing the tariff. This is different to the UK. It's a fixed charge for the maximum power you can use at any one time. 5.95 is about 25Amps.

With the new smart meters they will switch off your power if you exceed the tariff you're set to. There is a bit of tolerance in it but not an awful lot.

We were on 4.4kW in Torre, didn't have a clue how it worked over here (the circuit breaker had been replaced with a higher one to stop it tripping out). In January we got a smart meter and couldn't understand why the meter kept going off.

Because we need to go UP we're having to have a lot of electrical work done to get a certificate that allows us to increase the tariff.

If you do get issues with the meter tripping out, switching off the power inside for 5-10 seconds should reset it.

Thank you very much for your kind information as we will keep in mind before we go for a change like a said we hardly stay in our app for more than 2 weeks in six months and we have never used air cond as we have ceiling fans. However it is good to consider all options. Thanks.

Riaz

Cracked it...called in the office, complained and immediately they offered me a different tariff....instead of paying 0.15cents per kWh....we now switched to 0.14c during the day (1pm to 1pm) then....0.6c from 11pm until 1pm. So, aircon comes on after 11pm and so does the washing machine....massive savings!! (Washing machines use a hell of a lot of electric as they're cold feed and need to heat up the water btw.)