On/Off Broadband and TV
Just a warning to any of you considering signing up with Avatel for on/off tv and broadband services - their monthly on/off deal for fiber broadband and tv is per calendar month so if your two week holiday borders two months you will pay for two months service. They also require 5 days notice in writing to activate the service and another 5 days written notice to deactivate it. My installation was a nightmare also and I regret changing from Ole who are a decent company, their on/off charge is for 30 days regardless if you straddle two months or not and require only a phone call to activate the service for 30 days at which time it automatically disconnects. Unfortunately for me Ole do not offer fiber in my area and that is why I changed. Caveat emptor indeed!