Bank Card Fraud - La Zenia Boulevard cash points

Posted: Sat Apr 7, 2018 11:47pm

5 replies402 views5 members subscribed

paul45

Posts: 13

10 helpful points

Location: La Zenia

Joined: 4 Jun 2017

Good Evening,

Please be aware of the following. I withdrew money from the cash machine located in the asseos next to PRIMARK at La Zenia boulevard on the 31 March 18. When I attempted to make a further withdrawal from my account today, 07 April 18, I was informed that no funds were in my account and to contact my bank. I knew that my account had sufficient funds in it however, when I checked on line I found that a number of withdrawals had been made by someone else. I reported this to my bank and they confirmed that my card had been "cloned" and the withdrawals had been made from a number of machines, using my details, from towns I have never visited. If you have used these machines. Please check your accounts.

Reply
+3Helpful
View 5 replies

Posted: Sun Apr 8, 2018 12:09am

shayden

Helpful member

Posts: 177

187 helpful points

Location: Villamartin

Joined: 15 Jun 2017

Posted: Sun Apr 8, 2018 12:09am

Which machine did you use? There are two from different banks in there.

Shaun

Reply

Posted: Sun Apr 8, 2018 12:29am

paul45

Original Poster

Posts: 13

10 helpful points

Location: La Zenia

Joined: 4 Jun 2017

Posted: Sun Apr 8, 2018 12:29am

The machine on the right which I believe is a bankia cash point.

Posted: Sun Apr 8, 2018 8:43am

GCfromVC

Very helpful member

Posts: 798

520 helpful points

Location: La Marina

Joined: 18 Jan 2018

Posted: Sun Apr 8, 2018 8:43am

Hi

Sorry to hear of your card getting cloned. I was just wondering if your bank refunded you the money as they do in the UK?

It's a nightmare in the UK never mind in 🇪🇸!

Thanks

Glen

Reply

Posted: Sun Apr 8, 2018 12:14pm

moydowone

Posts: 3

3 helpful points

Location: Pinar De Campoverde

Joined: 3 Apr 2018

Posted: Sun Apr 8, 2018 12:14pm

paul45 wrote on Sat Apr 7, 2018 11:47pm:
Good Evening,
Please be aware of the following. I withdrew money from the cash machine located in the asseos next to PRIMARK at La Zenia boulevard on the 31 March 18. When I attempted to make a further withdrawal from my account today, 07 April 18, I was informed that no funds were in my account and to contact...

Read more...

... my bank. I knew that my account had sufficient funds in it however, when I checked on line I found that a number of withdrawals had been made by someone else. I reported this to my bank and they confirmed that my card had been "cloned" and the withdrawals had been made from a number of machines, using my details, from towns I have never visited. If you have used these machines. Please check your accounts.

My bank card also had a duplicate amount taken out that I withdrew at the same ATM on 29/03. Check your accounts.

Posted: Sun Apr 8, 2018 12:36pm

paul45

Original Poster

Posts: 13

10 helpful points

Location: La Zenia

Joined: 4 Jun 2017

Posted: Sun Apr 8, 2018 12:36pm

GCfromVC wrote on Sun Apr 8, 2018 8:43am:
Hi
Sorry to hear of your card getting cloned. I was just wondering if your bank refunded you the money as they do in the UK?

Read more...

It's a nightmare in the UK never mind in 🇪🇸!
Thanks
Glen

Hi,

I was using a Post Office travel money card, however, when I spoke with their call centre they said they would open a fraud file and investigate this issue but it was unlikely that they would refund the money. I have filed a complaint because I believe that the account and its funds should be protected like any other bank debit or credit card moreover this is the second occasion that this occurred with my Post Offce Travel Money card in less than a year which would suggest that the card is easily cloned.

Paul