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Hidraqua offices

Posted: Wed Jun 20, 2018 5:53pm
5 replies832 views2 members subscribed
Carol299

Carol299

Helpful member

Posts: 186

88 helpful points

Location: La Zenia

Joined: 15 Jun 2017

Hi

I have had a contract for hidraqua and completed it and sent it to them by email but they are asking for the original, does anyone know if they located in Orihuela or do they have a local office that I can deliver it to?

Thanks

Carol

John56

Posted: Wed Jun 20, 2018 6:38pm

John56

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Posts: 2995

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Joined: 7 Jul 2016

Posted: Wed Jun 20, 2018 6:38pm

There is a Hidraqua Office in the Town Hall at Playa Flamenca, maybe they could help you.

Carol299

Posted: Wed Jun 20, 2018 9:07pm

Carol299

Original Poster

Helpful member

Posts: 186

88 helpful points

Location: La Zenia

Joined: 15 Jun 2017

Posted: Wed Jun 20, 2018 9:07pm

Thank you for the info I shall try there.

Many thanks

Carol

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Una1960

Posted: Wed Sep 14, 2022 4:03pm

Posts: 2

Location: La Zenia

Joined: 14 Sep 2022

Posted: Wed Sep 14, 2022 4:03pm

Hi

I am trying to change my direct debit payment to hidraqua from Bankia to Wise but the website keeps sending me an error message.  I have emailed Hidraqua and followed their instructions (which were exactly what I was doing) but it won’t work.  I can’t find a way to get in touch- is there a local office in La Zenia or the surrounding area?

I know the account works as the IBERDROLA successfully updated.  Any advice would be greatly appreciated as I am in the UK and won’t be in La Zenia again until November!!

Many thanks.

Stevec2x

Posted: Thu Sep 15, 2022 10:58am

Stevec2x

Super helpful member

Posts: 1855

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Location: Playa Flamenca

Joined: 23 Jan 2020

Posted: Thu Sep 15, 2022 10:58am

Hi Una 

The Hidragua site will only accept Spanish IBANs, annoyingly! 

I sent them a message through the website giving them my Belgian IBAN and they changed it after a few days.

If you prefer, there is an office by the town hall in Playa Flamenca, close to Mercadona.

Cheers 

Steve 

Una1960

Posted: Thu Sep 15, 2022 1:47pm

Posts: 2

Location: La Zenia

Joined: 14 Sep 2022

Posted: Thu Sep 15, 2022 1:47pm

Stevec2x wrote on Thu Sep 15, 2022 10:58am:

Hi Una 

The Hidragua site will only accept Spanish IBANs, annoyingly! 

I sent them a message through the website giving them my Belgian IBAN and they changed it after a few days.

If you prefer, there is an office by the town hall in Playa Flamenca, close to Mercadona.

Cheers 

Steve 

Thank you Steve, that is really helpful and explains the problem.

I have outlined the problem via the website but didn’t give the wise Belgian details wasn’t sure if that was a safe thing to do? But I will and failing that I will call in person to the office.  That is fantastic to know.

Really appreciate your help once again many thanks.


Una

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