My own stupidity?

Stephanie86 wrote on Sun Apr 11, 2021 4:00pm:

I brightly thought that I would just check that my phone number held by the Health system is indeed accurate.

I have been to the website and followed the instructions for those Not holding a digital certificate, to call up the requisite form to complete. There is a note on the site which basically says ‘what to do if the form does not appear and the page is blank or a warning message’. Naturally, the...

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... page is blank! I have laboriously followed the instructions which required the downloading of three separate certificates, apparently to enable the ‘blank’ page to function. The result? Nothing, Nada. Have been going round in circles for the past hour or so and I’m now bored ad can’t be bothered. I’m using an iPad Air, updated regularly. Am I being very stupid and missing something, any ideas anyone? Please?!

Gordon72 wrote on Sat Apr 17, 2021 9:18am:

All you need to do is go into your health centre and they will update it for you

Stephanie86 wrote on Sat Apr 17, 2021 9:26am:

As I said above, problem fixed, thank you. And where we are, in the depths of the campo, our local clinic is now semipermanently closed, and unfettered access to the nearest large clinic not permitted either. Our medical service relies on a peripatetic doctor who serves 3 local villages, and who ...

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...has to therefore run 3 clinics, for a couple of hours each. No receptionist. Not open daily.

Therefore online easier option!!!

Carol066 wrote on Sun Apr 18, 2021 5:41pm:

I did mine online, the first option is with a digital certificate, but scroll down and all you need is sip card number and Date of birth

san.gva.es/web/dgcal/formulario-de-contacto

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Hope this helps

Stephanie86 wrote on Sun Apr 18, 2021 8:58pm:

Thank you Carol, but as I said in my first couple of posts, my original inability to complete the process was because the relevant form would not return on iOS device. I  discovered  this was the problem after some further trial and error and completed it using an ancient laptop running...

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... W7 with no further difficulties. Many thanks.