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No phone signal.
Posted: Sun Aug 9, 2020 11:25am
I was wondering who to contact in telecoms about not getting a signal on my phone where I live. Any ideas, thank you
Linda
Posted: Sun Aug 9, 2020 12:20pm
Legendary helpful member
Hi Linda,
I would have thought the first stop would be your service provider - unless you're suggesting it's a network problem? Could you give us a little more information about the issue?
Kind regards,
Kim
Posted: Sun Aug 9, 2020 12:36pm
Very helpful member
There was a post on here the other day similar to yours and someone said try switching your phone off and back on, it may then start roaming?
Posted: Sun Aug 9, 2020 1:02pm
Kimmy11 wrote on Sun Aug 9, 2020 12:20pm:
Hi Linda,
I would have thought the first stop would be your service provider - unless you're suggesting it's a network problem? Could you give us a little more information about the issue?
Read more...
Kind regards,
Kim
I've just changed from Vodaphone to Yogui? and still can't get a signal but I'm not the only one. I live at the bottom of a hill so half the people in my road don't get a signal either.
I would be grateful for any suggestions. Thank you
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Posted: Sun Aug 9, 2020 1:31pm
Legendary helpful member
Hi Linda,
Depending on the service providers being used by the other people who can't get a signal either (have you asked who they're using?), it suggests to me that there could be a problem with the network coverage in that area, especially as you say you all live at the bottom of a hill. Did you have the same problem when you were with Vodafone? If not, I would go back to Yogui and ask them to resolve it.
Kind regards,
Kim
Posted: Sun Aug 9, 2020 6:19pm
Peter3473 wrote on Sun Aug 9, 2020 12:36pm:
There was a post on here the other day similar to yours and someone said try switching your phone off and back on, it may then start roaming?
Thanks for your reply.
Linda
Posted: Sun Aug 9, 2020 6:22pm
Kimmy11 wrote on Sun Aug 9, 2020 1:31pm:
Hi Linda,
Depending on the service providers being used by the other people who can't get a signal either (have you asked who they're using?), it suggests to me that there could be a problem with the network coverage in that area, especially as you say you all live at the bottom of a hill. Did you ha...
Read more...
...ve the same problem when you were with Vodafone? If not, I would go back to Yogui and ask them to resolve it.
Kind regards,
Kim
Hi Kim
I did have the same problem with vodaphone, and as you say it is probably a network problem
Thank you for your help
Linda
Peter3473 wrote on Sun Aug 9, 2020 12:36pm:
There was a post on here the other day similar to yours and someone said try switching your phone off and back on, it may then start roaming?
Also switch on airplane mode for a minute or two then switch off airplane mode. The problem could be with vodaphone and your new provider uses the vodaphone network. You may have to change the settings on your phone in networks from manual to automatic or if on automatic change to manual and you will be given a list of networks, try each one and see which one works
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