Rip Off Airport Car Storage - Flights, baggage and airports in Los Altos - Los Altos forum - Costa Blanca forum in the Alicante province of Spain
Torrevieja Property Services
Jennifer Cunningham Insurances SL
interior building work
Expat Services
James Spanish School
Gran Alacant Insurances
Harmony FM
Just One Small Step - Counselling
Advisors Costa Blanca
SolRider Rental SLU
ASSSA Insurance
AA Free English TV

Join the Los Altos forum

Join the Los Altos forumMy name's Alex and this is my website all about Los Altos in Spain. Register now for free to talk about Flights, baggage and airports in Los Altos and much more!

Rip Off Airport Car Storage

Posted: Mon Jan 10, 2022 6:22pm
3 replies118 views5 members subscribed
Tommy22

Posts: 3

2 helpful points

Location: Los Altos

Joined: 15 Jun 2021

Folks,

I work overseas in a rotational employment position so travel in/out of Alicante every 28 Days.

For the past 10 Montgs, during my time away, I have been paying to store my car indoors in a fully environmentally protected location....or so my contract told me!

When I returned in December my car was delivered to me having been damaged during heavy hail storms whilst I was away. The airport car drop off guy mumbled some excuses and told me contact the Company HQ, which I have done, numerous times, by phone and email.

The car storage Company accept that the car was damaged and they are in breach if contract however they will do nothing to resolve the situation and advise their insurance company 'will contact me'....which they havent, now 5 Weeks later!!

I am obviously furious, it was a lovely Audi A5 sportsline.

I would like to advise everyone not to use this Company and encourage all to share this post please.

The Company name is 1-Parking...a screenshot of their page is provided!

killjoy

Posted: Mon Jan 10, 2022 8:14pm

killjoy

Super helpful member

Posts: 2020

1167 helpful points

Location: Orihuela Costa

Joined: 4 Nov 2017

Posted: Mon Jan 10, 2022 8:14pm

What to do in such cases: Before driving away ask for an official complaint sheet, specify all the damages in detail and have them sign it. Then, get an estimate for the repair cost and claim the parking operator, NOT any insurance company you may be given - that would result endless, The parking operatror is fully responsible not only for any damage but also for the belongings contained in the vehicle. Any legal action would result in your favour. (Art. 1758 Spanish Civil Code)

Kimmy11

Posted: Mon Jan 10, 2022 8:28pm

Kimmy11

Legendary helpful member

Posts: 4827

9294 helpful points

Joined: 8 Aug 2017

Posted: Mon Jan 10, 2022 8:28pm

Hi Tommy,

Sorry to hear about this and thanks for the warning.  However, your contract is with 1-Parking, not their insurance company.  If you paid for under-cover parking (Zone 3), there's sufficient information in the company's Ts&Cs on their website to support your claim, so pursue the matter direct with them.

Kind regards,

Kim

Darro

Posted: Tue Jan 11, 2022 9:07am

Darro

Helpful member

Posts: 171

149 helpful points

Location: Catral

Joined: 8 Sep 2021

Posted: Tue Jan 11, 2022 9:07am

The OP has approached the company which is dragging its feet.

Your next move is to contact your own insurer, which in truth you should have done immediately, and let them take it forward. If liability has been admitted then it should be a very straightforward claim and at no cost to you.

If the damage is extensive it's quite  possibly it could be a write off!

Sign up for free or login to reply to this topic

Want to reply to this topic? Login or register for free to post your message:

Find more Flights topics from a particular area:


Register for free!

Login to your account

Expat Services
Harmony FM
SolRider Rental SLU
Jennifer Cunningham Insurances SL
AA Free English TV
Advisors Costa Blanca
interior building work
James Spanish School
Just One Small Step - Counselling
Gran Alacant Insurances
ASSSA Insurance
Torrevieja Property Services
Advertise your business here
Advertise your property
Help with my computer