Appalling Bank - Banking and finances in Monforte del Cid - Monforte del Cid forum - Costa Blanca forum in the Alicante province of Spain
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Appalling Bank

Posted: Fri Jul 30, 2021 3:43pm
84 replies2902 views23 members subscribed
cilbob

Posts: 143

24 helpful points

Location: Elche

Joined: 17 Feb 2019

Hi All Happy Bankers ????????  What an awful bank is Santander,  I am not ashamed or frightened to mention them by name, because since buying a holiday home in Spain 4 years ago, this bank has given me a shocking insight into the 3rd-world Banking system in Spain (and its not just me that is complaining about this).   From the moment of our commitment to purchase our property when they wanted over 2000 Euros to transfer funds from the UK, to date, this Bank has given me major headaches and stress, culminating in their latest rouse.   For 2 months I have been unable to see my on-line banking details and now am unable to transfer funds from the UK.  Tried to contact them by phone..... not a hope-in-hell (3 days on the phone with 15-20 minutes wait.... no reply.)     When In Spain, had several problems with the ATM  and a massive wait to discuss problems with sub-directors in person.  Not to mention.. the constant monthly charges and letters threatening to withdraw banking facilities if we do not state our Spanish Income....which is non - as we are both retired and do not generate income in Spain.

SO... can anyone out there honestly say that they are satisfied and happy with their Bank... please advise before I tighten the rope   Thanks for reading.

tebo53

Posted: Fri Jul 30, 2021 3:55pm

tebo53

Legendary helpful member

Posts: 4776

4960 helpful points

Location: Benidorm

Joined: 29 May 2018

Posted: Fri Jul 30, 2021 3:55pm

cilbob wrote on Fri Jul 30, 2021 3:43pm:

Hi All Happy Bankers ????????  What an awful bank is Santander,  I am not ashamed or frightened to mention them by name, because since buying a holiday home in Spain 4 years ago, this bank has given me a shocking insight into the 3rd-world Banking system in Spain (and its not just me th...

...at is complaining about this).   From the moment of our commitment to purchase our property when they wanted over 2000 Euros to transfer funds from the UK, to date, this Bank has given me major headaches and stress, culminating in their latest rouse.   For 2 months I have been unable to see my on-line banking details and now am unable to transfer funds from the UK.  Tried to contact them by phone..... not a hope-in-hell (3 days on the phone with 15-20 minutes wait.... no reply.)     When In Spain, had several problems with the ATM  and a massive wait to discuss problems with sub-directors in person.  Not to mention.. the constant monthly charges and letters threatening to withdraw banking facilities if we do not state our Spanish Income....which is non - as we are both retired and do not generate income in Spain.

SO... can anyone out there honestly say that they are satisfied and happy with their Bank... please advise before I tighten the rope   Thanks for reading.

Yes I'm happy with my bank. I started with Sabadell when I was a non resident over eight years ago and as a resident for seven years. Their online banking has been good as has their customer service. I'm only referring to the branch at the Rincon area of town of which I'm totally satisfied. 

Steve 

cilbob

Posted: Fri Jul 30, 2021 4:22pm

cilbob

Original Poster

Posts: 143

24 helpful points

Location: Elche

Joined: 17 Feb 2019

Posted: Fri Jul 30, 2021 4:22pm

tebo53 wrote on Fri Jul 30, 2021 3:55pm:

Yes I'm happy with my bank. I started with Sabadell when I was a non resident over eight years ago and as a resident for seven years. Their online banking has been good as has their customer service. I'm only referring to the branch at the Rincon area of town of which I'm totally satisfied. 

Steve ...

...

Thank you for your helpful post....I've held-back on the ''rope'' and maybe some more Brits will recommend Sabadell.  Thanks Again.... Cilbob

Relyat

Posted: Fri Jul 30, 2021 4:32pm

Relyat

Very helpful member

Posts: 896

890 helpful points

Location: Pego

Joined: 12 Jul 2018

Posted: Fri Jul 30, 2021 4:32pm

I'm more than happy with the banking side of the operation, the insurance side is another issue altogether. 

Peter3473

Posted: Fri Jul 30, 2021 4:44pm

Peter3473

Very helpful member

Posts: 988

900 helpful points

Location: Torrevieja

Joined: 21 Oct 2019

Posted: Fri Jul 30, 2021 4:44pm

I bank with Bankinter, a branch in Torrevieja, the staff and online banking are excellent.

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cilbob

Posted: Fri Jul 30, 2021 5:47pm

cilbob

Original Poster

Posts: 143

24 helpful points

Location: Elche

Joined: 17 Feb 2019

Posted: Fri Jul 30, 2021 5:47pm

Peter3473 wrote on Fri Jul 30, 2021 4:44pm:

I bank with Bankinter, a branch in Torrevieja, the staff and online banking are excellent.

THANKS PETER HAVE MADE A NOT OF IT.  CHEERS

cilbob

Posted: Fri Jul 30, 2021 5:55pm

cilbob

Original Poster

Posts: 143

24 helpful points

Location: Elche

Joined: 17 Feb 2019

Posted: Fri Jul 30, 2021 5:55pm

cilbob wrote on Fri Jul 30, 2021 5:47pm:

THANKS PETER HAVE MADE A NOT OF IT.  CHEERS

HI PETER,,, HAD A LOOK AT THEIR WEBSITE.....LOOKS GOOD .     CAN I ASK PLEASE    DO THEY HAVE ANY OTHER BRANCHES (DO YOU KNOW) AND IS THE PHONE HELP LINE AVAILABLE IN ENGLISH?  DO THEY ACCEPT DD'S AND SO'S AND FUNDS TRANSFER FROM UK

CHEERS

CILBOB

cilbob

Posted: Fri Jul 30, 2021 6:16pm

cilbob

Original Poster

Posts: 143

24 helpful points

Location: Elche

Joined: 17 Feb 2019

Posted: Fri Jul 30, 2021 6:16pm

This post that was quoted has been deleted.

WOW THANKS A MILLION ROB

cilbob

Posted: Fri Jul 30, 2021 6:17pm

cilbob

Original Poster

Posts: 143

24 helpful points

Location: Elche

Joined: 17 Feb 2019

Posted: Fri Jul 30, 2021 6:17pm

DO THEY SPEK ENGLISH ROB?

cilbob

Posted: Fri Jul 30, 2021 6:42pm

cilbob

Original Poster

Posts: 143

24 helpful points

Location: Elche

Joined: 17 Feb 2019

Posted: Fri Jul 30, 2021 6:42pm

This post that was quoted has been deleted.

THANKS AGAIN ROB... VERY HELPFUL

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