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Trying to get an answer from BBVA staff to an email but no response

Posted: Mon May 15, 2023 7:05pm
3 replies66 views2 members subscribed
JaniceR

Posts: 3

Location: Moraira

Joined: 15 May 2023

I live in UK but spend a lot of  time in moraira.  Sent an important email a few times, but no response.  the BBVA staff have always been very helpful, so assume they are not getting it. Anyone got any ideas?  I am replying to one they sent me, 

so don’t think it’s the wrong email address. Many thanks to anyone who can advise.

elinspain

Posted: Mon May 15, 2023 10:14pm

elinspain

Legendary helpful member

Posts: 3248

4130 helpful points

Location: La Mata

Joined: 4 May 2018

Posted: Mon May 15, 2023 10:14pm

Hello

 I think you should say what email address you are using otherwise the same one could be suggested in a post back to you.

Also, which branch are you contacting & have you tried phoning them ?

AV. FROM MADRID, SN

03724 TEULADA

ALICANTE

965744004

Here's the one I found.


Cheers

Elinspain

JaniceR

Posted: Tue May 16, 2023 4:35pm

JaniceR

Original Poster

Posts: 3

Location: Moraira

Joined: 15 May 2023

Posted: Tue May 16, 2023 4:35pm

This post that was quoted has been deleted.

Thanks.  The email address for eva is exactly the one I have been using but I will try the other one. It comes up saying ‘external’ but can’t see that would make a difference.


thanks for your advice. Janice

JaniceR

Posted: Tue May 16, 2023 4:40pm

JaniceR

Original Poster

Posts: 3

Location: Moraira

Joined: 15 May 2023

Posted: Tue May 16, 2023 4:40pm

elinspain wrote on Mon May 15, 2023 10:14pm:

Hello

 I think you should say what email address you are using otherwise the same one could be suggested in a post back to you.

Also, which branch are you contacting & have you tried phoning them ?

AV. FROM MADRID, SN

03724 TEULADA

ALICANTE

965744004

Here's the one I found.


Cheers

Elinspain

Thanks. I have had another post giving me the email I am using so that is exactly what has happened!. Am trying to get hold of moraira branch so assume that is the one you have given me the phone number for. Are they good with English speaking conversations over the phone? 


thanks for your advice. Janice

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