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Can anyone advise re stolen passport please?

Posted: Mon Sep 23, 2019 12:09pm
7 replies736 views5 members subscribed
Linda N

Posts: 81

10 helpful points

Location: Adsubia

Joined: 13 May 2019

So, here I am in Spain, on a camp site in Oliva.      I I arrived on Friday evening. Disaster at a service station AP7 en route before arrival when my bag was stolen from the camper van. I was there! Passports, money and cards.

Contacted appropriate people. Now need to go to a Guardia Civil but will need an interpreter, unless police will accept a google translation.

Will try Pego Guardia Civil today. Went to El Vergel yesterday, told to return at 3, which I did but no success.

Has anyone else been in this awful situation?

Any help would be useful.

Many thanks

Linda

jimtaylor

Posted: Mon Sep 23, 2019 3:49pm

jimtaylor

Legendary helpful member

Posts: 5612

8738 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Mon Sep 23, 2019 3:49pm

My commiserations. You're definitely better off taking an interpreter with you.

If you want to try without, you could do the denuncia online and then go along and sign it - that would give you time to get the wording correct.

https://www.policia.es/denunweb/denuncias.html

I assume you've looked at the following re cancellation, replacement and emergency travel document:

https://www.gov.uk/report-a-lost-or-stolen-passport

Amanda688

Posted: Tue Sep 24, 2019 8:41am

Posts: 11

5 helpful points

Location: Jalon / Xaló

Joined: 22 Sep 2019

Posted: Tue Sep 24, 2019 8:41am

Hi Linda 

I had my manbag stolen from my car in ondarra.had literally everything in it my wallet, passport, phone, glasses, I was just left with the clothes I was stood up in.makes you feel very vulnerable and helpless. The police had no interest whatsoever. Thankfully a very kind guy loaned me 100 euros and his phone for me to phone my family in the UK to cancel my credit cards. Then he drove me to the British embassy in Alicante to get a temporary password to get home. They wasn't much more help as they made me phone my family again in the UK to pay 120 euros before they would issue a new passport. On a finishing note. The kind man that helped me was English and didn't want anything in return. 

Linda N

Posted: Tue Sep 24, 2019 11:10am

Linda N

Original Poster

Posts: 81

10 helpful points

Location: Adsubia

Joined: 13 May 2019

Posted: Tue Sep 24, 2019 11:10am

Hello Amanda688

Thank you for your reply. It is n awful experience.

I have managed to secure someone who will translate for me when I make an appointment at the Guardia Civil for a statement.

The bad experience has not prevented me from wanting to live in Spain. The Spanish people have all been very pleasant. I am sure by the look of the man, the thief was not Spanish.Ican not believe I mad myself so vulnerable 

I do hope you are happy and settled now.

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Amanda688

Posted: Tue Sep 24, 2019 7:42pm

Posts: 11

5 helpful points

Location: Jalon / Xaló

Joined: 22 Sep 2019

Posted: Tue Sep 24, 2019 7:42pm

Hi Linda 

Yes all settled now. Although I wouldn't trust the guardia civil as far as I could see them. Or the Spanish authority for that matter. 

starlight

Posted: Mon Sep 30, 2019 10:48pm

Posts: 8

5 helpful points

Joined: 3 Apr 2017

Posted: Mon Sep 30, 2019 10:48pm

Hi Jimtaylor.

Very good this is the sort of message one needs when in trouble. It's all well and good feeling sorry for someone in trouble. What they really need is good sound advice and that is what you provided. keep up the good work.

Linda N

Posted: Tue Oct 1, 2019 9:39am

Linda N

Original Poster

Posts: 81

10 helpful points

Location: Adsubia

Joined: 13 May 2019

Posted: Tue Oct 1, 2019 9:39am

Thank you Jimtaylor and everyone else.

Things are being sorted. 

I have to say that the Guardia Civil man who dealt with the matter was helpful.

The robbery aside, I have found people very pleasant. My experience has not put me off wanting to settle here. I am presently looking for a modest property, after which I shall be taking much needed Spanish and Computer classes.

Paulwps

Posted: Mon Oct 7, 2019 8:34am

Posts: 39

16 helpful points

Joined: 16 Apr 2019

Posted: Mon Oct 7, 2019 8:34am

When my passport was stolen the Guardia gave me papers to get me out of Spain , but didnt help with the British Passport control, they stood me aside and called the Police, luckily for me, the policeman who came came lived near me and recognised me!     Lucky eh !

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