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Barclaycard in the EU

Posted: Sun Sep 13, 2020 10:50pm
23 replies1006 views9 members subscribed
tigerdon

Posts: 162

46 helpful points

Location: Orihuela Costa

Joined: 26 Nov 2018

Hello everyone.... I just want to thank all who responded to my post regarding Barclaycard and the email they sent me..

It was never intended to spark any bad feelings or comments that it had to be withdrawn I believe.l

However, this is the results I had when I rang Barclaycard direct.

After an hour waiting to get through to an advisor, I chatted to a very nice lady who turned out to be also very helpful and she was able to confirm that the email is in fact genuine and a result of a directive from the British Governrnent  insisting that the whole of the Financial sector should contact all thier customers outside of the UK and make arrangements to have a registered address in the UK on thier Bank accounts, Loan Accounts ...savings Accounts and Credit cards in order to avoid a block being put on any transactions after 22nd October and the account subsequently being closed on 16th November whereupon arrangements would be made to repay any outstanding balances with agreed arrangements.

It would be advisable I guess for everyone to check the situation with financial arrangements you may have in place for now.

The Barclaycard lady read out to me the email she had received from her boss regarding this verbatim. on my phone to reassure me this was the case and the procedure they have been told to follow due to the Brexit situation.

She also told me that you do not have to live at the address you register your account under, it could be a friend or relative?

Hope it is helpful to you guys.

Thank you all for your responses and stay safe.

Adios

Kimmy11

Posted: Mon Sep 14, 2020 1:06am

Kimmy11

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Posts: 6870

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Posted: Mon Sep 14, 2020 1:06am

Thanks for the update Tigerdon, especially the information about an account holder not having to live in the UK property they list - I'm sure that will be very helpful to people who are keen to keep their accounts.

Kind regards, 

Kim

LeckyLes

Posted: Mon Sep 14, 2020 11:11am

LeckyLes

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Location: Cabo Roig

Joined: 3 Aug 2018

Posted: Mon Sep 14, 2020 11:11am

tigerdon,  thanks for updating all on the outcome of the conversation with your bank. I am sure the response will help many members take prior action on what otherwise could be a very unwanted outcome later this year. 👍

LeckyLes 

Movingon

Posted: Mon Sep 14, 2020 3:05pm

Movingon

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Location: Albatera

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Posted: Mon Sep 14, 2020 3:05pm

With respect Ray opening a new account is a very different thing to retaining an existing one and the response you got was entirely to be expected. 

I'd like to know when the UK government began issuing 'directives' to private busnesses such as banks and lending institutions? 

Anyhow I found this from the UK press on Sept 11th., my bold in regard to countries affected, I would also question the figure of 13,000 as a total for EU resident Lloyds Banking Group customers. 

Britons abroad face a current account closure “lottery” as banks start to cut services in EU countries because of Brexit.

Britain’s biggest bank, Lloyd's Banking Group which also owns Halifax and Bank of Scotland, has written to 13,000 expats who live in Europe to tell them their accounts held in Britain will close from November. The move affects personal and business customers in Holland, Germany, Ireland, Italy, Portugal and Slovakia.

Cross-border rules after Brexit mean British banks will no longer be able to provide UK banking services to expats resident in EU countries unless they set up a separate legal entity in each region. This creates added costs for the banks and will result in services being cut in countries where it no longer makes financial sense to operate. Each bank will make its own decision on account closures according to the amount of business it does in each EU nation and the cost of keeping services going.

Customers have said they face a “lottery” as some banks cut services in their country of residence while others keep them going – and not all banks have announced their intentions yet.

Lloyds said its decision was regrettable and it had told affected customers they would need to make other arrangements for any regular payments before it closed their account. The changes apply to all brands across the Lloyds group.

HSBC has a large number of customers in France and has already moved most who still use a British bank account to its French arm. It is now considering applying for legal permission to continue to provide UK services in some countries. The bank also has a significant number of customers in Germany and Switzerland. A spokesman said no account closures were planned for now.

Barclays is “reviewing the situation” to make sure it complies with the law in each EU country in which it has customers as the Brexit transition progresses and said it would contact anyone affected by account closures directly.l

Santander and NatWest, which owns RBS, said they had no plans to close the accounts of any customers resident in the EU at present. 

I repeat that I have both a Lloyd's current account and credit card and thus far have had no communication from them in this regard.

tigerdon

Posted: Mon Sep 14, 2020 5:20pm

tigerdon

Original Poster

Posts: 162

46 helpful points

Location: Orihuela Costa

Joined: 26 Nov 2018

Posted: Mon Sep 14, 2020 5:20pm

Kimmy11 wrote on Mon Sep 14, 2020 1:06am:

Thanks for the update Tigerdon, especially the information about an account holder not having to live in the UK property they list - I'm sure that will be very helpful to people who are keen to keep their accounts.

Kind regards, 

Kim

Hope that at least puts people on thier guard. 

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tigerdon

Posted: Mon Sep 14, 2020 5:23pm

tigerdon

Original Poster

Posts: 162

46 helpful points

Location: Orihuela Costa

Joined: 26 Nov 2018

Posted: Mon Sep 14, 2020 5:23pm

LeckyLes wrote on Mon Sep 14, 2020 11:11am:

tigerdon,  thanks for updating all on the outcome of the conversation with your bank. I am sure the response will help many members take prior action on what otherwise could be a very unwanted outcome later this year. 👍

LeckyLes 

It's all about sharing the experience and we all learn something every day. 

I hope I managed to just contribute to the site.

Cheers

tigerdon

Posted: Mon Sep 14, 2020 5:28pm

tigerdon

Original Poster

Posts: 162

46 helpful points

Location: Orihuela Costa

Joined: 26 Nov 2018

Posted: Mon Sep 14, 2020 5:28pm

This post that was quoted has been deleted.

Well that's interesting after my hour and a half on the phone with them. I think you are right Ray .

There will be many more mysterious to solve out of this. 

John56

Posted: Mon Sep 14, 2020 5:33pm

John56

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Posts: 2995

5634 helpful points

Location: La Zenia

Joined: 7 Jul 2016

Posted: Mon Sep 14, 2020 5:33pm

tigerdon wrote on Mon Sep 14, 2020 5:23pm:

It's all about sharing the experience and we all learn something every day. 

I hope I managed to just contribute to the site.

Cheers

Your contribution is appreciated as it brings important information for the benefit of other members. 

tigerdon

Posted: Mon Sep 14, 2020 5:37pm

tigerdon

Original Poster

Posts: 162

46 helpful points

Location: Orihuela Costa

Joined: 26 Nov 2018

Posted: Mon Sep 14, 2020 5:37pm

Well according to Barclays in my conversation....they were operating in line with a directive from the Government....so if that is the case...how can other banks do what they think fit???x

Roly Edmunds

Posted: Tue Sep 15, 2020 9:39am

Posts: 14

7 helpful points

Location: Daya Nueva

Joined: 26 Jun 2016

Posted: Tue Sep 15, 2020 9:39am

Hi,I spoke to Barclays bank yesterday and was told that I could have my bank accounts in the uk with my spanish address.Whilst living in Spain you can have £50 thousand per person in Premium Bonds with a Spanish Address.I think personally Barclay Card without an English Address will not be able to take you to court to claim monies owed.

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