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Help re Covid certificate uk

Posted: Thu Dec 9, 2021 4:49pm
8 replies375 views4 members subscribed
Poppy Ryder

Posts: 94

13 helpful points

Joined: 15 Oct 2020

We are in uk at the moment and need to have the batch number on the Covid certificate but it’s not there. We imagine it is on the qr code on the cert. But we can’t read it and at the moment nobody relating to nhs or gp alliance can read it either. This means we can’t get the Covid passport . We aren’t planning any crowded venues but may go to a restaurant and some want the passport.   Anyone encountered this please?

GrahamLynn

Posted: Thu Dec 9, 2021 6:41pm

GrahamLynn

Legendary helpful member

Posts: 2497

2357 helpful points

Location: El Raso

Joined: 9 Jul 2017

Posted: Thu Dec 9, 2021 6:41pm

That’s a very confused post.

A few questions for you before I can  try to answer

Are you talking about the EU covid passport? - The EU covid passport has one QR Code on it and three flags on the top. I guess you used this covid certificate alongside your passport to gain entry to the U.K. 

Why do you need the batch numbers for your vaccine - who has asked you for that?

The QR code is encrypted for data protection purposes, so if you are trying to scan the code with the QR reader on your phone, you will either get nothing at all or a load of gobbledegook 

Lynn

Poppy Ryder

Posted: Thu Dec 9, 2021 8:31pm

Poppy Ryder

Original Poster

Posts: 94

13 helpful points

Joined: 15 Oct 2020

Posted: Thu Dec 9, 2021 8:31pm

GrahamLynn wrote on Thu Dec 9, 2021 6:41pm:

That’s a very confused post.

A few questions for you before I can  try to answer

Are you talking about the EU covid passport? - The EU covid passport has one QR Code on it and three flags on the top. I guess you used this covid certificate alongside your passport to gain entry to the U.K. 

Why do you need the batch numbers for your vaccine - who has asked you for that?

The QR code is encrypted for data protection purposes, so if you are trying to scan the code with the QR reader on your phone, you will either get nothing at all or a load of gobbledegook 

Lynn

Hey there, it’s the Covid passport for gaining entry into places which at the moment is for large events, however, it is being said that some restaurants may want them. 

It is gp alliance who are part of nhs who told me the batch number will be needed. 

The issue is as you say the qr code comes up as gobbledegook. The NHS are having this problem with all the certificates from other countries. They can’t get them on the system to update a persons records.

I know this sounds confused but it is clear to someone who is encountering it 🤣😂

GrahamLynn

Posted: Thu Dec 9, 2021 9:43pm

GrahamLynn

Legendary helpful member

Posts: 2497

2357 helpful points

Location: El Raso

Joined: 9 Jul 2017

Posted: Thu Dec 9, 2021 9:43pm

Poppy Ryder wrote on Thu Dec 9, 2021 8:31pm:

Hey there, it’s the Covid passport for gaining entry into places which at the moment is for large events, however, it is being said that some restaurants may want them. 

It is gp alliance who are part of nhs who told me the batch number will be needed. 

The issue is as you say the qr code comes up as gobbledegook. The NHS are having this problem with all the certificates from other countries. They can’t get them on the system to update a persons records.

I know this sounds confused but it is clear to someone who is encountering it 🤣😂

Certification 

There is an additional certificate you can download. All this will show is when and where you were vaccinated, what type of vaccine and your all important batch numbers. I honestly can’t see it being any help to you as it is  has no bar codes or qr codes that can be read.

You can download the certificate from the link underneath, in exactly the same way as you did for your EU Digital Covid Certificate.

https://coronavirusregistro.san.gva.es/sipcovid19/vacunascovid?language=es

When I said the QR Code is gobbledegook I meant that the QR codes can only be read by specific software for reading covid certification from which ever country the certificate was issued whether it’s the U.K. or Spain. 

As you probably realise the difference between the two countries is that the U.K. issues a QR code for each jab, whereas the EU have determined that you only get a code when you are fully jabbed.

When the EU code is scanned by an approved covid code reader it shows your name, date of birth and that you had 2/2 of which vaccine you had and the date of your last vaccine.  I know it’s not helping you much, but it’s got to be the fault of the official who have outdated software if they’re saying they can’t read codes.

The bars and restaurants here have no problems  reading QR codes from either the EU or from the U.K. The app they are using to allow people into the bars here, will not however read the barcoded letter issued by the NHS 

You know that the code on your EUDCC is good, because you’ve used it to travel into the U.K.

When the bars here scan your code, it is not kept at all, they are basically just using an approved covid QR reader, is it going to be different in the U.K.

Have these gp alliance people told you that they are retaining codes for track and trace purposes?  But in saying that, the QR code does not hold address or contact number details.

Why does your EUDCC have to be updated onto the NHS system? 

HAve you asked in any of the venues to see if they know what the system will be, when entry is by covid certificate only.

My sister in law in the U.K. goes to the theatre on a regular basis. Since the theatres reopened she has had to show her covid certificate to gain entry, but the theatres don’t scan the QR code, they just check you’ve got a certificate.

Lynn

Wizzy2

Posted: Sun Dec 12, 2021 9:59pm

Posts: 173

34 helpful points

Joined: 5 Mar 2020

Posted: Sun Dec 12, 2021 9:59pm

Hi I printed off and also saved copies of mine & my husbands EU Covid certificates with QR code. However when in a Spanish cafe, my QR code was read successfully but my husbands would not scan. On researching the issue apparently lots of people are having this issue with the software. All we get are shrugged shoulders and the response Software issue

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Poppy Ryder

Posted: Mon Dec 13, 2021 12:46am

Poppy Ryder

Original Poster

Posts: 94

13 helpful points

Joined: 15 Oct 2020

Posted: Mon Dec 13, 2021 12:46am

Wizzy2 wrote on Sun Dec 12, 2021 9:59pm:

Hi I printed off and also saved copies of mine & my husbands EU Covid certificates with QR code. However when in a Spanish cafe, my QR code was read successfully but my husbands would not scan. On researching the issue apparently lots of people are having this issue with the software. All we ...

...get are shrugged shoulders and the response Software issue

Ours were read ok at corvera but it’s in uk the problem. Not just for Spain.

Grannyrose

Posted: Mon Dec 13, 2021 1:52pm

Grannyrose

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Posts: 1256

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Location: Torrevieja

Joined: 5 Dec 2017

Posted: Mon Dec 13, 2021 1:52pm

Surely your covid vaccination certificate along with photographic identification should allow you to gain access to any restaurant/ bar. Are they scanning the certificate?  It would put me off bothering to go out for a meal.  Good luck. 

Wizzy2

Posted: Mon Dec 13, 2021 7:10pm

Posts: 173

34 helpful points

Joined: 5 Mar 2020

Posted: Mon Dec 13, 2021 7:10pm

Anyone heard that Ryan Air is asking for a PCR test to board plane our relatives are due to fly on 20th from UK have NHS certs but Ryan air customer services told them today they needed a PCR to fly. There is nothing on Ryan Air website regarding this

Poppy Ryder

Posted: Mon Dec 13, 2021 7:48pm

Poppy Ryder

Original Poster

Posts: 94

13 helpful points

Joined: 15 Oct 2020

Posted: Mon Dec 13, 2021 7:48pm

Grannyrose wrote on Mon Dec 13, 2021 1:52pm:

Surely your covid vaccination certificate along with photographic identification should allow you to gain access to any restaurant/ bar. Are they scanning the certificate?  It would put me off bothering to go out for a meal.  Good luck. 

At the moment restaurants don’t have to see a Covid passport, however, they can if they want to.

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