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Ryanair refusing EU261 on delayed flight from Murcia

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Posted: Sun May 6, 2018 12:10pm
6 replies201 views6 members subscribed
pwood006

Posts: 4

2 helpful posts

Hi. Does anyone have any experience of getting compensation from Ryanair under the EU261/2004 legislation. Last Sunday we were delayed by 4 hours as our incoming flight attempted to land twice at Murcia and after two failed attempts diverted to Alicante. The plane then got stuck at Alicante as the runway was blocked causing the delay.

When we finally got on board the pilot claimed the weather was two windy and the instruments on board had told them to abort the landing - twice!

The issue is 5 minutes after our plane didn’t land another Ryanair plane safely landed as did a Jet 2 plane and an easyJet plane. 

I have claimed on the Ryanair website and they have said “out of our control due to weather” and so no payout. 

I’ve read elsewhere that airlines can’t use weather as an excuse unless it is extreme - which it definitely wasn’t last Sunday. We were sunbathing outside at Murcia airport waiting for Ryanair to decide what to do  

Can anyone help with any tactics on getting Ryanair to pay what is due?

Thanks

Phil

TheRower

TheRower

Helpful member

Sun May 6, 2018 5:30pm

Posts: 177

Location: Villamartin

84 helpful posts

Posted: Sun May 6, 2018 5:30pm

Follow the procedure on the Martin Lewis site, you should get it sorted that way.

TheRower

TheRower

Helpful member

Sun May 6, 2018 5:31pm

Posts: 177

Location: Villamartin

84 helpful posts

Posted: Sun May 6, 2018 5:31pm

https://www.moneysavingexpert.com/travel/flight-delays

You can find it if you google The Moneysavingexpert Flight delay compensation claims

pwood006

pwood006

Original Poster

Sun May 6, 2018 11:41pm

Posts: 4

2 helpful posts

Posted: Sun May 6, 2018 11:41pm

Thanks for your help. 

Shazb

Tue May 8, 2018 10:21am

Posts: 2

Location: Orihuela Costa

2 helpful posts

Posted: Tue May 8, 2018 10:21am

My husband was delayed for 5 hours about a month ago, filled in the proforma from resolve and got a cheque fro m Ryanair for 349 euros in less than a for

peter155

Wed May 16, 2018 11:12am

Posts: 11

3 helpful posts

Posted: Wed May 16, 2018 11:12am

pwood006 wrote:

Hi. Does anyone have any experience of getting compensation from Ryanair under the EU261/2004 legislation. Last Sunday we were delayed by 4 hours as our incoming flight attempted to land twice at Murcia and after two failed attempts diverted to Alicante. The plane then got stuck at Alicante as the runway was blocked causing the delay.

When we finally got on board the pilot claimed the weather was two windy and the instruments on board had told them to abort the landing - twice!

The issue is 5 minutes after our plane didn’t land another Ryanair plane safely landed as did a Jet 2 plane and an easyJet plane. 

I have claimed on the Ryanair website and they have said “out of our control due to weather” and so no payout. 

I’ve read elsewhere that airlines can’t use weather as an excuse unless it is extreme - which it definitely wasn’t last Sunday. We were sunbathing outside at Murcia airport waiting for Ryanair to decide what to do  

Can anyone help with any tactics on getting Ryanair to pay what is due?

Thanks

Phil

Look on moneysavingexpert  site. I think you may find help

Roberto  54

Thu May 17, 2018 7:23am

Posts: 67

Location: Los Dolses

21 helpful posts

Posted: Thu May 17, 2018 7:23am

pwood006 wrote:

Hi. Does anyone have any experience of getting compensation from Ryanair under the EU261/2004 legislation. Last Sunday we were delayed by 4 hours as our incoming flight attempted to land twice at Murcia and after two failed attempts diverted to Alicante. The plane then got stuck at Alicante as the runway was blocked causing the delay.

When we finally got on board the pilot claimed the weather was two windy and the instruments on board had told them to abort the landing - twice!

The issue is 5 minutes after our plane didn’t land another Ryanair plane safely landed as did a Jet 2 plane and an easyJet plane. 

I have claimed on the Ryanair website and they have said “out of our control due to weather” and so no payout. 

I’ve read elsewhere that airlines can’t use weather as an excuse unless it is extreme - which it definitely wasn’t last Sunday. We were sunbathing outside at Murcia airport waiting for Ryanair to decide what to do  

Can anyone help with any tactics on getting Ryanair to pay what is due?

Thanks

Phil

Hi i used a site called resolver my flight was 4 hours delayed Ryanair we no help at all resolver got me 380 pounds back more than the flight cost.😉

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