Afternoon, in an effort to move away from Sabadell bank charges myself and my wife opened a Revolut Joint bank account.
We then made a variety of appointments notifying our providers of the new bank account details which they all update however, we seem to be having some issues with the account having a GB IBAN.
For instance, our broadband provider is Ole, they recently contacted to us advising that they had attempted to withdraw the first monthly payment since the change and had not been successful in attaining the payment. We contacted Revolut who advised that Ole had made no attempt to withdraw funds and that the issue was Ole’s end. Upon enquiring with Ole they forwarded a mandate requesting that I sign and send to Revolut, which we did.
The response from Revolut was that they did not need a document of this nature and did not have resources to monitor or manage the paperwork.
At this point I’m at a bit of a loss as to what to do.
Has anyone else experienced difficulties of this nature that they were able to successfully navigate, I’d like to stick with Revolut if possible.
Thanks in advance of any responses to this.



























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