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Sabadell Bank - 2019 tax certificate

Posted: Thu Apr 2, 2020 10:09am
11 replies299 views3 members subscribed
Sheila64

Sheila64

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Has anybody managed to download the 2019 tax certificate using the BS App on an iPad? For the life of me, I can’t find a section for it. Last year I managed by logging into their website, but I am experiencing trouble logging in at the moment. I am trying to avoid visiting a branch. Thanks

Paolo51

Posted: Thu Apr 2, 2020 10:38am

Paolo51

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Posted: Thu Apr 2, 2020 10:38am

I have it open it starts the download but doesn’t download, it is showing an option to print it out but not tried this option.

Sheila64

Posted: Thu Apr 2, 2020 10:43am

Sheila64

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Posted: Thu Apr 2, 2020 10:43am

Paolo51 wrote on Thu Apr 2, 2020 10:38am:

I have it open it starts the download but doesn’t download, it is showing an option to print it out but not tried this option.

Hi Paulo, where is it in the app? I looked under tax, but there were no tax certificates, just a form.

Paolo51

Posted: Thu Apr 2, 2020 11:11am

Paolo51

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Posted: Thu Apr 2, 2020 11:11am

Hi

It is on the left hand side under Account Management then Tax Document Query

It downloads ok on the laptop so if you have the option do it that way.

Sheila64

Posted: Thu Apr 2, 2020 11:19am

Sheila64

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Posted: Thu Apr 2, 2020 11:19am

Paolo51 wrote on Thu Apr 2, 2020 11:11am:

Hi

It is on the left hand side under Account Management then Tax Document Query

It downloads ok on the laptop so if you have the option do it that way.

Hi again,

On the App there is no ‘Account Management’ just ‘Accounts’ which takes you to the bank accounts, no options there either.

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Paolo51

Posted: Thu Apr 2, 2020 11:27am

Paolo51

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Posted: Thu Apr 2, 2020 11:27am

Click on accounts and your account should show, go into your account and on the left there should be a list, on that list is Account Management.

Paolo51

Posted: Thu Apr 2, 2020 11:36am

Paolo51

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Posted: Thu Apr 2, 2020 11:36am

Much easier on laptop if you have one.

Sheila64

Posted: Thu Apr 2, 2020 11:37am

Sheila64

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Posted: Thu Apr 2, 2020 11:37am

Paolo51 wrote on Thu Apr 2, 2020 11:27am:

Click on accounts and your account should show, go into your account and on the left there should be a list, on that list is Account Management.

Thanks for your time, but I had already looked on the actual account and the options on the left-hand side don’t include Account Management. I know this appears on the website, but not on the App. I will have to visit the branch. I appreciate you trying to help me, stay safe and have a good day.

Paolo51

Posted: Thu Apr 2, 2020 11:40am

Paolo51

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Posted: Thu Apr 2, 2020 11:40am

No problem, sorry I couldn’t help you. I stopped using the app as I found it to be not so intuitive as the web site which is so easy to use.

Hope you get it sorted. Stay safe.

Sheila64

Posted: Thu Apr 2, 2020 1:52pm

Sheila64

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Posted: Thu Apr 2, 2020 1:52pm

Paolo51 wrote on Thu Apr 2, 2020 11:40am:

No problem, sorry I couldn’t help you. I stopped using the app as I found it to be not so intuitive as the web site which is so easy to use.

Hope you get it sorted. Stay safe.

Sorted! Perseverance pays off. After numerous attempts, The website finally let me in, so I was able to print it off. Job done 😀

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