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Wise problems

Posted: Sat Dec 7, 2024 9:39pm
21 replies9 members subscribed
Stevec2x

Stevec2x

Super helpful member

Posts: 2195

1254 helpful points

Location: Playa Flamenca

Joined: 23 Jan 2020

Hi peeps

Has anybody else had problems logging into their Wise account in the last few days?

Cheers

Steve

tebo53

Posted: Sat Dec 7, 2024 11:20pm

tebo53

Legendary helpful member

Posts: 5248

5519 helpful points

Location: Benidorm

Joined: 29 May 2018

Posted: Sat Dec 7, 2024 11:20pm

Stevec2x wrote on Sat Dec 7, 2024 9:39pm:

Hi peeps

Has anybody else had problems logging into their Wise account in the last few days?

Cheers

Steve

No problem logging into Wise. I look in most days and just tried it 1 minute ago. 

Steve 

JillPe

Posted: Sun Dec 8, 2024 7:12am

JillPe

Helpful member

Posts: 343

289 helpful points

Location: Torrevieja

Joined: 19 Mar 2020

Posted: Sun Dec 8, 2024 7:12am

tebo53 wrote on Sat Dec 7, 2024 11:20pm:

No problem logging into Wise. I look in most days and just tried it 1 minute ago. 

Steve 

All good. I check daily. Just tested it now and still ok. Their call centre is pretty good for identifying issues and are generally helpful. Here’s their phone number: 

Gez

Posted: Sun Dec 8, 2024 8:12am

Gez

Posts: 68

13 helpful points

Location: Torrevieja

Joined: 18 Jan 2019

Posted: Sun Dec 8, 2024 8:12am

JillPe wrote on Sun Dec 8, 2024 7:12am:

All good. I check daily. Just tested it now and still ok. Their call centre is pretty good for identifying issues and are generally helpful. Here’s their phone number: 

Hi can you repost the telephone no. Thank you.

Kenbo

Posted: Sun Dec 8, 2024 10:05am

Kenbo

Very helpful member

Posts: 1095

894 helpful points

Location: La Florida

Joined: 6 Dec 2017

Posted: Sun Dec 8, 2024 10:05am

Wise 0044 203 6950999

Ken

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George55

Posted: Sun Dec 8, 2024 10:13am

George55

Very helpful member

Posts: 829

783 helpful points

Location: Los Dolses

Joined: 29 Dec 2020

Posted: Sun Dec 8, 2024 10:13am

Or Spanish contact number:

+34 648 919489

NB - my Wise is also working fine and has had no issues logging in over the last few days.

Gez

Posted: Sun Dec 8, 2024 10:21am

Gez

Posts: 68

13 helpful points

Location: Torrevieja

Joined: 18 Jan 2019

Posted: Sun Dec 8, 2024 10:21am

George55 wrote on Sun Dec 8, 2024 10:13am:

Or Spanish contact number:

+34 648 919489

NB - my Wise is also working fine and has had no issues logging in over the last few days.

Thank you

Gez

Posted: Sun Dec 8, 2024 10:23am

Gez

Posts: 68

13 helpful points

Location: Torrevieja

Joined: 18 Jan 2019

Posted: Sun Dec 8, 2024 10:23am

Kenbo wrote on Sun Dec 8, 2024 10:05am:

Wise 0044 203 6950999

Ken

Thank you

Sligogent

Posted: Sun Dec 8, 2024 10:27am

Sligogent

Very helpful member

Posts: 1434

798 helpful points

Location: Torrevieja

Joined: 31 Jan 2021

Posted: Sun Dec 8, 2024 10:27am

Stevec2x wrote on Sat Dec 7, 2024 9:39pm:

Hi peeps

Has anybody else had problems logging into their Wise account in the last few days?

Cheers

Steve

Have  you  tried  to uninstall the  App  and then after 30  minutes, reinstall  the App, has worked  on  a few apps  for me, Simple  process 

Stevec2x

Posted: Sun Dec 8, 2024 11:39am

Stevec2x

Original Poster

Super helpful member

Posts: 2195

1254 helpful points

Location: Playa Flamenca

Joined: 23 Jan 2020

Posted: Sun Dec 8, 2024 11:39am

Hi again

Thanks to everybody for your replies. 

The app wouldn't log me in for around 3 days, except just once after un/re-installing. After that it all went wrong again, although the website was fine! This morning it's back to normal and I've no idea why!

In the meantime, my missus encountered the same problem and it's still misbehaving right now.

The only relevant thing I can think of that we have in common is our address - I did read somewhere recently that Wise have been told off for not demanding proof of address on members accounts. Neither of us can remember being asked for this.

I'll contact them if my missus account doesn't return to normal.

Cheers

Steve

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