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Flights with Jet2

Posted: Mon Aug 24, 2020 10:02am
5 replies209 views2 members subscribed
David2323

David2323

Posts: 5

2 helpful points

Location: Playa Flamenca

Joined: 3 Oct 2019

Flights with Jet2

I am hoping someone will be able to help me with advice regarding our flights with Jet2 from N.Ireland to Alicante on September 5th and returning on October 3rd. Due to our age and following all regulations due to Covid and government advice not to travel we have reluctantly decided to remain at home. We are not very happy but stay at home it is.

I am still booked for the flights. Can anyone offer any advice as how to approach Jet2 for a refund and what are my chances. 

Many thanks

Dav

John56

Posted: Mon Aug 24, 2020 10:07am

John56

Legendary helpful member

Posts: 2995

5634 helpful points

Location: La Zenia

Joined: 7 Jul 2016

Posted: Mon Aug 24, 2020 10:07am

Sadly I fully understand your position, however if the flight is operating you would not be able to get a refund, if you contact Jet2 you may be able to get a voucher for future travel where your booking is transferred, Good luck, stay safe. 

David2323

Posted: Mon Aug 24, 2020 10:11am

David2323

Original Poster

Posts: 5

2 helpful points

Location: Playa Flamenca

Joined: 3 Oct 2019

Posted: Mon Aug 24, 2020 10:11am

John56 wrote on Mon Aug 24, 2020 10:07am:

Sadly I fully understand your position, however if the flight is operating you would not be able to get a refund, if you contact Jet2 you may be able to get a voucher for future travel where your booking is transferred, Good luck, stay safe. 

Many thanks John, it looks like I grab the bull by the horns and hope for the best.

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MURRAINES

Posted: Mon Aug 24, 2020 5:29pm

MURRAINES

Posts: 30

15 helpful points

Location: Orihuela Costa

Joined: 28 Oct 2017

Posted: Mon Aug 24, 2020 5:29pm

John56 wrote on Mon Aug 24, 2020 10:07am:

Sadly I fully understand your position, however if the flight is operating you would not be able to get a refund, if you contact Jet2 you may be able to get a voucher for future travel where your booking is transferred, Good luck, stay safe. 

Hi John, if you booked your flight pre Covid outbreak it might be worth checking with your travel insurance company if you could claim through them. Hope you manage to get something back.

MURRAINES

Posted: Mon Aug 24, 2020 5:30pm

MURRAINES

Posts: 30

15 helpful points

Location: Orihuela Costa

Joined: 28 Oct 2017

Posted: Mon Aug 24, 2020 5:30pm

MURRAINES wrote on Mon Aug 24, 2020 5:29pm:

Hi John, if you booked your flight pre Covid outbreak it might be worth checking with your travel insurance company if you could claim through them. Hope you manage to get something back.

Sorry, meant to say David 

David2323

Posted: Mon Aug 31, 2020 1:01am

David2323

Original Poster

Posts: 5

2 helpful points

Location: Playa Flamenca

Joined: 3 Oct 2019

Posted: Mon Aug 31, 2020 1:01am

Thanks to everyone who replied to my post. Last Monday Jet2 emailed saying that my flights had now been cancelled and offered either a credit note or full monetary refund. If I wanted a full monetary refund they asked that I do not contact them due to call volumes and they will work through the refunds. On Friday they emailed again showing a breakdown of the costs and that the refund is on its way. Will check tomorrow. 

I always fly Jet2 and love them even more now.........but I am having terrible Playa Flamenca withdrawal symptoms. Again thanks everyone and stay safe.

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