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how do I get a crime reference number?

Posted: Tue Aug 1, 2017 4:31pm
2 replies137 views2 members subscribed
Richard 1960

Posts: 2

1 helpful points

Location: Playa Flamenca

Joined: 1 Aug 2017

Hi. I recently had a short break in Playa Flamenca. I arrived on Thursday and stopped at Punta Prima for lunch. My car was broken into and like an idiot my case was in the car boot. I lost all my luggage. i went to the police and was told they didn't deal with that sort of thing. I was told to report the incident the the civil guard the following day.

On arrival i was told that the "guard" was too busy to take any more reports that day and that I woiuld have to go back on Monday

On Monday I reaslised there was a sign saying that they didn't speak English and that I could only report a crime through an interpreter. As I was leaving the following day I gave up.

Without a crime reference number I can't claim on my insurance. Do you have an email address for the police that would enable me to report the matter from the UK please? Many thanks 

jimtaylor

Posted: Wed Aug 2, 2017 4:54am

jimtaylor

Legendary helpful member

Posts: 5612

8739 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Wed Aug 2, 2017 4:54am

To do a denuncia, it needs to be in person, as they would need to see your passport and witness your signature on the denuncia.

For general information, it's possible to prepare a denuncia online, then print it out:

http://www.guardiacivil.es/en/servicios/denuncias/index.html

https://e-denuncia.guardiacivil.es/eDenuncia/paginas/datosDenunciante4InteriorVehiculo.faces

Unfortunately this won't help you if you're unable to present the denuncia.

Richard 1960

Posted: Wed Aug 2, 2017 10:00am

Richard 1960

Original Poster

Posts: 2

1 helpful points

Location: Playa Flamenca

Joined: 1 Aug 2017

Posted: Wed Aug 2, 2017 10:00am

This post that was quoted has been deleted.

Thank you - that is helpful. I am out again at the end of the month and may well do that.

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