Flights only

Posted: Sun May 1, 2022 11:49am

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Does anybody have any info on cancellation of jet 2 flights. ? Their site has a no refund policy and advises to have insurance to claim a refund

This doesn’t seem legal

thanks. Kay

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Posted: Sun May 1, 2022 12:24pm

Cheryl

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Posted: Sun May 1, 2022 12:24pm

Have you tried to apply for a refund as per https://www.manchestereveningnews.co.uk/trips-and-breaks/full-list-flight-cancellation-policies-23586889

During the height of the pandemic Jet2 had one of the best reputations for refunding for cancelled flights so I am surprised by your post.

https://www.jet2.com/en/flights/speedy-and-smooth-refunds

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Posted: Sun May 1, 2022 12:29pm

GrahamLynn

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Posted: Sun May 1, 2022 12:29pm

That’s one of the main reasons for taking out travel insurance and has always been the case.

If you cancel your flight then the airline company are not obliged to refund you as you have broken your contract, so you would need to contact your insurance company to claim a refund.

During the pandemic some companies were allowing you to rearrange your flights for free (or for a small admin charge) but that was because no one could forecast when the restrictions would change.

However if the carrier cancels the flight, you are given the option of a refund, a voucher or to transfer to another flight.

Lynn

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Posted: Sun May 1, 2022 1:07pm

John123456

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Posted: Sun May 1, 2022 1:07pm

You may find the information contained in this link useful:

https://www.citizensadvice.org.uk/scotland/consumer/holiday-cancellations-and-compensation/if-your-flights-delayed-or-cancelled/

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Posted: Sun May 1, 2022 1:42pm

GrahamLynn

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Posted: Sun May 1, 2022 1:42pm

Edinburgh wrote on Sun May 1, 2022 11:49am:
Does anybody have any info on cancellation of jet 2 flights. ? Their site has a no refund policy and advises to have insurance to claim a refund
This doesn’t seem legal

Read more...

thanks. Kay

Who has cancelled the flight you or Jet 2 ?

Depending on which party has cancelled , depends on how you proceed.

Lynn