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Although it may not be of much comfort, Angel, my mother who is 94 and has lived here for 60 years has had exactly this situation now and again over the years. It always resolved itself and the credit appeared in her bank, so may not be too much to worry about.
Posted: Fri Apr 30, 2021 1:59pm
Legendary helpful member
Slightly off topic......I recieved a letter this morning from the British Embassy in Madrid, dated November 2020 telling me about Brexit and what I needed to do!!
It's only took 6 months to get here in Benidorm 🤣🤣🤣
Steve
Posted: Sat May 1, 2021 11:06am
angeldust3 wrote on Fri Apr 30, 2021 10:07am:
Hi, Can anyone help me? I am now 6 days late receiving my monthly Government pension. I have telephone numbers for the DWP but they are not answering, due to COVID. On their site there was a message service, but this informed me that it could take 10 working days to ...
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...answer me. However, I did fill it in and trust it will not take that long to reply... always living in hope.
In the time I lived here in Spain this has never happened to me before, and I am completely puzzled and at a loss to understand it. Also, on what to do. I just want to speak to someone, like in "the good old days". I always received my pension every 28 days and always on a Monday. My last one was on the 26 March, 2021.
Has anyone else experienced this? Any suggestions would be appreciated, as I basically have to live on my pension.
angeldust3
Hi so sorry to hear of you issue with your pension. This has happened to us in the past but they usually send a letter confirming we still live at the same address in spain with specific number to ring.......I will have a look see if we kept it.
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Posted: Sat May 1, 2021 6:38pm
Valetie130751 wrote on Sat May 1, 2021 11:06am:
Hi so sorry to hear of you issue with your pension. This has happened to us in the past but they usually send a letter confirming we still live at the same address in spain with specific number to ring.......I will have a look see if we kept it.
Hi Thank you ALL for your kindness and helpfulness... it has been appreciated, but I am pleased to say all has now been resolved.
It has arrived.!!!
angeldust3 wrote on Sat May 1, 2021 6:38pm:
Hi Thank you ALL for your kindness and helpfulness... it has been appreciated, but I am pleased to say all has now been resolved.
It has arrived.!!!
Great news so pleased that it’s all sorted! 😊
Posted: Wed May 5, 2021 3:45pm
Hi
This happened to me as I had changed a small detail on my address and the computer wasn't recognizing it and thought I was someone else.
After a phone call it was ok and you can get the number from the government website.
Hope this helps
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