Cat lady wrote on Fri Feb 12, 2021 9:14pm:
Thank you so much Kim, hubby had read this but handy you couldn’t find anything relating to an “original” as a “must have”.
I will keep on exploring Ryanair’s “contact us” section until I get a human being interaction via an on-line chat which is really really hard to get to....
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thanks again
Just keep asking looking for help you will get to talk to a human