Posted: Tue Aug 14, 2018 8:55pm
Too many examples of this I am afraid. After my issues with an English speaking agent I was told "Just because they speak English, doesnt mean you can trust them"!
Thats difficult for me to acknowledge as I thought we all stuck together? It is also hard for me to hear stories of how tradespeople rip people off for small jobs, handyman duties etc, which is why I set up doing what I do. Yes, there are always Bodgit & Scarper SL who will charge 5€ and Batman & Robin English Ltd who will charge you 100€ per hour... there is a real opportunity for genuine folk to make a decent and honest living
What I would say is please do not name and shame on this forum. It is not the place to do it. We all have our grievances etc but naming and shaming will just attract a ban for you.
Word of mouth goes a long way. I depend on it these days.
As for official complaints about builders / agents. Check their accreditations and if they belong to AIPP then you can pursue them formally through the property ombudsman, who are based in London. A web search will help you in relation to the TPO.
Get EVERYTHING in writing, trust no verbal agreements. Keep copious amounts of notes and make sure everything agreed is CLEARLY documented.
Like most things in life, please dont let the acts of the few put you off humanity!