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Can anyone advise on their experience of exiting the car park at alicante Airport, the last two occasions the queues have been at standstill because people are putting their ticket in to exit , but apparently the barrier opens automatically , I wish they would make this clearer on the machine although it does say do not insert card in small print t
Posted: Wed Dec 15, 2021 4:15pm
Legendary helpful member
Is this from departures or arrivals.
We were at arrivals three weeks ago and departures two weeks ago and you needed to put your ticket in.
Thinking about it, how do they know you’ve paid if you don’t have to put a ticket in the machine.
Lynn
Posted: Wed Dec 15, 2021 4:22pm
Super helpful member
GrahamLynn wrote on Wed Dec 15, 2021 4:15pm:
Is this from departures or arrivals.
We were at arrivals three weeks ago and departures two weeks ago and you needed to put your ticket in.
Read more...
Thinking about it, how do they know you’ve paid if you don’t have to put a ticket in the machine.
Lynn
Maybe they use numberplate recognition?
Posted: Wed Dec 15, 2021 4:34pm
Pix Elated wrote on Wed Dec 15, 2021 4:22pm:
Maybe they use numberplate recognition?
This is exiting out of departures where we have come across this , arrivals is fine
Posted: Wed Dec 15, 2021 4:41pm
I'm getting so confused , when we have dropped friends off at the airport departures there is no problem , when we have parked in the car park on level 5 to pick friends up arriving the problem has been at the exit barriers at the bottom
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Posted: Wed Dec 15, 2021 10:46pm
Legendary helpful member
Whenever we have been to arrivals, you pay your money at level 4, proceed down to the exit. You put your ticket in the machine and barrier number one opens, you need to manually remove that ticket. Once you’ve gone through the first barrier after a short delay the second barrier opens to let you out.
The only problems I’ve ever seen, is if someone doesn’t remove their ticket from the machine, the next vehicle has to remove the ticket left in the machine to enable them to put their own ticket in to enable the machine to read their ticket and then open the barrier.
I’ve never understood why they have a double barrier system at arrivals. But if you say they’ve changed the system so you don’t need a ticket anymore, it’s probably just teething problems as you most definitely needed a ticket three weeks ago.
It’s a bit like when they reduced the free time in departures from 15 to 10 minutes a couple of years ago. Quite a few vehicles were caught out by that and it caused chaos when people had to pay for 5 minutes parking at the barrier.
To be honest we usually have more problems trying to get out of the departure barriers, they stop working on a fairly regular basis and the number of cars you get swapping from one queue to the next is an accident waiting to happen. It takes forever for the security team to answer the intercom and open the barrier, when a ticket can’t be read.
Lynn
Posted: Thu Dec 16, 2021 6:32am
Super helpful member
GrahamLynn wrote on Wed Dec 15, 2021 10:46pm:
Whenever we have been to arrivals, you pay your money at level 4, proceed down to the exit. You put your ticket in the machine and barrier number one opens, you need to manually remove that ticket. Once you’ve gone through the first barrier after a short delay the second barrier opens to let yo...
Read more...
...u out.
The only problems I’ve ever seen, is if someone doesn’t remove their ticket from the machine, the next vehicle has to remove the ticket left in the machine to enable them to put their own ticket in to enable the machine to read their ticket and then open the barrier.
I’ve never understood why they have a double barrier system at arrivals. But if you say they’ve changed the system so you don’t need a ticket anymore, it’s probably just teething problems as you most definitely needed a ticket three weeks ago.
It’s a bit like when they reduced the free time in departures from 15 to 10 minutes a couple of years ago. Quite a few vehicles were caught out by that and it caused chaos when people had to pay for 5 minutes parking at the barrier.
To be honest we usually have more problems trying to get out of the departure barriers, they stop working on a fairly regular basis and the number of cars you get swapping from one queue to the next is an accident waiting to happen. It takes forever for the security team to answer the intercom and open the barrier, when a ticket can’t be read.
Lynn
How quaint, why do they not allow drivers to pay online before they get to the airport instead of all this faffing around, then with number plate recognition it would speed things up considerably.
Posted: Thu Dec 16, 2021 10:31am
Super helpful member
Hi
For some time now, the exit from arrivals (multi storey) car park has been controlled by number plate recognition - and it was certainly confusing the first time. There should be a big sign explaining it!
Cheers
Steve
Posted: Thu Dec 16, 2021 10:32am
GrahamLynn wrote on Wed Dec 15, 2021 10:46pm:
Whenever we have been to arrivals, you pay your money at level 4, proceed down to the exit. You put your ticket in the machine and barrier number one opens, you need to manually remove that ticket. Once you’ve gone through the first barrier after a short delay the second barrier opens to let yo...
Read more...
...u out.
The only problems I’ve ever seen, is if someone doesn’t remove their ticket from the machine, the next vehicle has to remove the ticket left in the machine to enable them to put their own ticket in to enable the machine to read their ticket and then open the barrier.
I’ve never understood why they have a double barrier system at arrivals. But if you say they’ve changed the system so you don’t need a ticket anymore, it’s probably just teething problems as you most definitely needed a ticket three weeks ago.
It’s a bit like when they reduced the free time in departures from 15 to 10 minutes a couple of years ago. Quite a few vehicles were caught out by that and it caused chaos when people had to pay for 5 minutes parking at the barrier.
To be honest we usually have more problems trying to get out of the departure barriers, they stop working on a fairly regular basis and the number of cars you get swapping from one queue to the next is an accident waiting to happen. It takes forever for the security team to answer the intercom and open the barrier, when a ticket can’t be read.
Lynn
Thank you lynn
Posted: Thu Dec 16, 2021 10:33am
Stevec2x wrote on Thu Dec 16, 2021 10:31am:
Hi
For some time now, the exit from arrivals (multi storey) car park has been controlled by number plate recognition - and it was certainly confusing the first time. There should be a big sign explaining it!
Read more...
Cheers
Steve
This would really help !!!
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