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I have downloaded the AlertCops App but I am having trouble confirming my phone number.
The app states that I will receive a code by SMS to confirm my telephone number but for some reason I don't receive the SMS.
Any advice?
Many Thanks
Karen
Do you have a Spanish mobile phone number?
Posted: Tue Apr 8, 2025 6:39pm
marcliff wrote on Tue Apr 8, 2025 3:22pm:
Do you have a Spanish mobile phone number?
No it's a UK mobile but there is an option to put a UK number, so I don't know what else to do
I know the GVA salut app won't work unless it's a Spanish number and neither will my bank send them to my UK phone. SUMA also asked me for a Spanish mobile number. My solicitors will contact me on my UK mobile but won't send an SMS unless it's a Spanish number.
When I opened a digital signature app with the tax people, they said they'd send a one time code for me to reply to but it didn't work. It did when I put my Spanish mobile number in, though.
Maybe the SMS system won't work with a foreign (0044) lead in.
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Karen21xx wrote on Tue Apr 8, 2025 6:39pm:
No it's a UK mobile but there is an option to put a UK number, so I don't know what else to do
Just checked on my app and there is field with the country code +34 and in the help section it does say 'Select the country code of your mobile phone' so clearly it's not dependent on a Spanish number.
Karen21xx wrote on Tue Apr 8, 2025 6:39pm:
No it's a UK mobile but there is an option to put a UK number, so I don't know what else to do
Hello
Google AlertCops & see Frequently asked questions, there is an answer for not receiving SMS.
Cheers
Elinspain
Posted: Wed Apr 9, 2025 10:58am
Darro wrote on Tue Apr 8, 2025 9:19pm:
Just checked on my app and there is field with the country code +34 and in the help section it does say 'Select the country code of your mobile phone' so clearly it's not dependent on a Spanish number.
Yes, that is why I am asking the question
Posted: Wed Apr 9, 2025 11:01am
elinspain wrote on Wed Apr 9, 2025 8:37am:
Hello
Google AlertCops & see Frequently asked questions, there is an answer for not receiving SMS.
Read more...
Cheers
Elinspain
Thank you Elinspain
I have now sent an email to [email protected]
Hopefully I will get a reply
Regards,
Karen
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