Posted: Tue Oct 22, 2019 6:50pm
Yes, there is a recorded message, explaining the website to visit if you already have an S1. However, as you don't already have an S1, you simply continue to listen and then choose the option that is relevant to your circumstances.
I don't know how the "NHS" is helping you with this, as S1s are issued by the DWP (Department of Work and Pensions) in Newcastle, but as you appear to have found contact details that you thought were more helpful, don't you think it would be nice to offer that information to other members?
Kind regards,
Kim